Janell Craig

Language

English
Fluent

Work Experience

Social Media Coordinator at Destination Cleveland
January 1, 2024 - Present
Direct end-to-end influencer programs including selection, onboarding, itinerary planning, hosting, compensation, and performance analysis to ensure authentic brand storytelling; curate timely content for LinkedIn; oversee daily community management across all social platforms; lead operations during high-profile events; develop platform-tailored content strategies across major channels; monitor KPIs to inform content adjustments and data-driven decisions.
Marketing Specialist at ECS Midwest, LLC
December 1, 2022 - December 1, 2023
Led kick-offs for pursuits to determine materials for proposals, project writeups, and internal-external resumes; ensured compliance for proposal delivery; provided insights to enhance shortlist probability; coordinated materials with clients and teams; tracked deadlines and coordinated proposal delivery for multiple bids; contributed to two $2M healthcare and municipal contract proposals.
Marketing Communications Co-Op at Sherwin Williams
November 1, 2021 - December 1, 2022
Validated accuracy of Pro Email and SMS coupon offers; assisted in translation processes and collaboration with cross-functional teams and external vendors; facilitated product request approvals; organized cross-segment collateral; provided industry trend research for email marketing; prepared visual audit for Facebook page and monthly promotions spreadsheets; coordinated marketing materials for tradeshows; conducted social listening and analytics across Facebook and TikTok; analyzed consumer trends across YouTube, Facebook, and TikTok; offered website optimization recommendations.
Social Media Marketing Intern at PepsiCo
September 1, 2019 - January 1, 2020
Collaborated with campus organizations for Pepsi campaigns to gauge awareness and promote products; supported monthly campaigns to increase social presence; conducted marketing research and recommendations based on analytics for Instagram, Facebook, and Twitter; created engaging content within Pepsi guidelines; streamlined campaign execution.

Education

Bachelor of Business Administration in Marketing at Cleveland State University
January 11, 2030 - February 22, 2026
Bachelor of Business Administration at Cleveland State University
January 11, 2030 - February 22, 2026

Qualifications

Social Media Certification
January 1, 2020 - February 22, 2026
Digital Marketing Certification
January 1, 2023 - February 22, 2026
Content Marketing Certification
January 1, 2023 - February 22, 2026
Ragan Writing Certificate Course
January 1, 2025 - February 22, 2026
HubSpot Certification
January 11, 2030 - February 22, 2026
HubSpot Project Management and Leadership
January 11, 2030 - February 22, 2026
Reviewing and Proofing Marketing Materials
January 11, 2030 - February 22, 2026
Ragan Writing Certificate Course
January 1, 2025 - February 22, 2026

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality