I’m a versatile and reliable product designer with 5+ years of UX experience delivering end-to-end solutions for startups and enterprise clients. From UX strategy and user research to high-fidelity UI and design systems, I bring a thoughtful, systems-minded approach to every project. I’m a fast communicator, highly collaborative, and comfortable owning projects solo or jumping in midstream to help teams move faster and smarter.

Jean Chu

I’m a versatile and reliable product designer with 5+ years of UX experience delivering end-to-end solutions for startups and enterprise clients. From UX strategy and user research to high-fidelity UI and design systems, I bring a thoughtful, systems-minded approach to every project. I’m a fast communicator, highly collaborative, and comfortable owning projects solo or jumping in midstream to help teams move faster and smarter.

Available to hire

I’m a versatile and reliable product designer with 5+ years of UX experience delivering end-to-end solutions for startups and enterprise clients.

From UX strategy and user research to high-fidelity UI and design systems, I bring a thoughtful, systems-minded approach to every project.

I’m a fast communicator, highly collaborative, and comfortable owning projects solo or jumping in midstream to help teams move faster and smarter.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Chinese
Fluent

Work Experience

UI/UX Designer at NoshBox
August 1, 2022 - August 6, 2025
Designed end-to-end product experience for the user app and vendor dashboard, owning UX and UI design while guiding a junior designer and collaborating with engineers for smooth implementation. Delivered the user app MVP in 1 week—from specs and UX flows to hi-fi designs and a scalable design system.
UX Designer at PackAge+
August 1, 2024 - August 6, 2025
Integrated a VIP subscription model into the LINE Official Account by designing a mobile-first prototype aligned with its multi-touchpoint business model, enabling validation within a month.
UX Design Intern at Trace
July 1, 2025 - August 6, 2025
Boosted brand visibility with a landing page redesign, validated conversion impact through 5 user tests, and delivered detailed Figma specs and redlines for seamless developer handoff.
UX Consultant at beBit
February 17, 2020 - August 12, 2022
*Redesigned the customer purchase flow and subscription experience for 7-ELEVEN’s OPEN POINT app, boosting its App Store rating from 1 to 4 stars, impacting its 17 million users. *Led mixed-method user research for top financial institutions to optimize CRM strategies across 4 consumer-facing products, and facilitated stakeholder workshops to align UX strategy across cross-functional teams. *Validated the redesign of an e-commerce website using eye-tracking data insights; collaborated with designers to deliver a proposed version that earned a 9/10 satisfaction rating in pilot testing.

Education

MA in Design + MPS in Design for Interactions at Carnegie Mellon University
August 1, 2023 - June 1, 2025
BBA in International Business at National Taiwan University
September 1, 2015 - June 1, 2019

Qualifications

Design Merit Award
August 26, 2024 - May 9, 2025
Selected by faculty at Carnegie Mellon University for the annual Design Merit Award, recognizing outstanding achievement in the program.

Industry Experience

Retail, Software & Internet, Financial Services, Media & Entertainment, Travel & Hospitality
    paper Pairfecto

    An AI-powered app that learns and remembers both you and your partner’s restaurant preferences, making it effortless to find the perfect dining spot for any occasion.

    I took on the role of the sole designer, responsible for shaping the UX flow, UI, and brand identity, enabling the team to move into development and meet MVP submission deadlines for startup competitions.

    Check out the full project here: https://www.twine.net/signin

    paper Bio-Lab

    This design challenge was for GenBio AI, an AI-powered biotech startup pioneering multi-scale models for diverse scientific applications. The goal was to translate their core technology into user value by aligning with researchers’ needs and incorporating a conversational user interface. As the sole designer in this 1-week sprint, I led everything from product strategy and UX to visual design—owning every pixel from start to finish.

    While I didn’t join the team due to a restructuring of their product organization, I received positive feedback on the work and walked away with valuable reflections and learnings that I’m excited to share.

    Check out the full work here: https://www.twine.net/signin