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Hi, I'm Jeanette Collins, a junior voice talent with over 15 years of professional experience in high-engagement customer service and management. I specialize in using vocal tone and narrative pacing to manage client satisfaction and retention. I deliver clear, approachable audio for social media platforms and independent video projects, and I have a proven track record of team leadership and meeting rigorous production targets. I'm seeking to provide high-quality, remote voiceover work for YouTube and digital media.…Hi, I'm Jeanette Collins, a junior voice talent with over 15 years of professional experience in high-engagement customer service and management. I specialize in using vocal tone and narrative pacing to manage client satisfaction and retention. I deliver clear, approachable audio for social media platforms and independent video projects, and I have a proven track record of team leadership and meeting rigorous production targets. I'm seeking to provide high-quality, remote voiceover work for YouTube and digital media.

Jeanette Collins

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Hi, I'm Jeanette Collins, a junior voice talent with over 15 years of professional experience in high-engagement customer service and management. I specialize in using vocal tone and narrative pacing to manage client satisfaction and retention. I deliver clear, approachable audio for social media platforms and independent video projects, and I have a proven track record of team leadership and meeting rigorous production targets. I'm seeking to provide high-quality, remote voiceover work for YouTube and digital media.…Hi, I'm Jeanette Collins, a junior voice talent with over 15 years of professional experience in high-engagement customer service and management. I specialize in using vocal tone and narrative pacing to manage client satisfaction and retention. I deliver clear, approachable audio for social media platforms and independent video projects, and I have a proven track record of team leadership and meeting rigorous production targets. I'm seeking to provide high-quality, remote voiceover work for YouTube and digital media.

Available to hire

Hi, I’m Jeanette Collins, a junior voice talent with over 15 years of professional experience in high-engagement customer service and management. I specialize in using vocal tone and narrative pacing to manage client satisfaction and retention.

I deliver clear, approachable audio for social media platforms and independent video projects, and I have a proven track record of team leadership and meeting rigorous production targets. I’m seeking to provide high-quality, remote voiceover work for YouTube and digital media.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Telephone Operator at Teleperformance

September 1, 2022 - December 1, 2022

Professional verbal communication: Managed high-volume inbound/outbound calls, maintaining a professional and helpful vocal presence under pressure.

Assistant Manager at Sport Clips Haircuts

November 1, 2018 - Present

Vocal leadership: Trained and mentored a team of 8 stylists, using clear and persuasive communication to build clientele and reach weekly business targets. Process improvement: Modified existing systems to increase client satisfaction by 5%. Recognition: Recipient of the Rising Star Award in 2018.

Assistant Manager at SmartStyle Salons

August 1, 2015 - November 1, 2018

Performance driving: Led a team of 4 to achieve a 95% growth in sales within one year. Client retention: Managed customer satisfaction strategies that increased returning clients by 35%. Consistency: Awarded Employee of the Month for three consecutive months.