I’m Jen Alejo, a results-driven virtual assistant and SEO-focused professional with extensive experience supporting Amazon and Walmart claims, SEO campaigns, and social media growth. I thrive on solving problems, coordinating cross-functional tasks, and delivering accurate invoicing, reporting, and performance improvements. Over the years I’ve worn many hats—from chat moderator and content writer to SEO strategist and project manager—always aiming to deliver value with integrity and enthusiasm while helping brands grow.

Jen Alejo

I’m Jen Alejo, a results-driven virtual assistant and SEO-focused professional with extensive experience supporting Amazon and Walmart claims, SEO campaigns, and social media growth. I thrive on solving problems, coordinating cross-functional tasks, and delivering accurate invoicing, reporting, and performance improvements. Over the years I’ve worn many hats—from chat moderator and content writer to SEO strategist and project manager—always aiming to deliver value with integrity and enthusiasm while helping brands grow.

Available to hire

I’m Jen Alejo, a results-driven virtual assistant and SEO-focused professional with extensive experience supporting Amazon and Walmart claims, SEO campaigns, and social media growth. I thrive on solving problems, coordinating cross-functional tasks, and delivering accurate invoicing, reporting, and performance improvements.

Over the years I’ve worn many hats—from chat moderator and content writer to SEO strategist and project manager—always aiming to deliver value with integrity and enthusiasm while helping brands grow.

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Language

English
Fluent
Tagalog
Fluent

Work Experience

Amazon Claims & Walmart Disputes Specialist / Supervisor at NDI (20four7VA)
July 10, 2019 - February 1, 2025
Filing Amazon (Chargeback, A-to-Z, FBA, Safe-T) and Walmart claims; UPS/FedEx refunds; price updates; SKU management; consignment reporting; Best Buy price match; SEO, PPC, and dropshipping tasks; invoicing and related duties.
SEO Specialist/Marketing Strategist at Prayvin
March 11, 2019 - April 30, 2019
Developed marketing plans, campaign ads, SEO strategies, and backlinking; managed social media content and competitor research to support brand growth.
Chat Moderator at LMS Ph
February 1, 2019 - March 10, 2019
Answered chat messages and engaged with community members.
Content Writer at Supportware - Boostability
March 1, 2018 - October 31, 2018
Performed SEO backlinking and content optimization for multiple websites.
Zynga Player Advocate / Game Chat Support CSR at Telus International
October 1, 2013 - March 1, 2018
Provided game support to Zynga players via chat/email using Salesforce & Zendesk.
Web Content Editor / SEO Analyst /Bookkeeper / Auditor/Accounting Supervisor at Various Companies
June 1, 2003 - October 1, 2013
Managed websites, social media accounts, and SEO strategies; oversaw content uploads, bookkeeping, payroll oversight, and audits.

Education

Accountancy at Lyceum of Batangas
June 1, 1998 - April 30, 2003

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Other, Retail, Computers & Electronics, Gaming, Financial Services, Wholesale & Distribution