I am an experienced customer service provider with over 10 years in the field, combined with a passion for design, visual arts, and marketing. My background spans user experience, business, and graphic design, which allows me to creatively and effectively meet company goals. I thrive in organized, consistent work environments and excel at adapting to new challenges to enhance brand identity. Currently, I work as a freelance artist and designer, creating custom logos and branding materials tailored to client needs. I enjoy managing projects from concept to completion and am dedicated to delivering high-quality results through creativity and collaboration.

Jenncat Nguyen

I am an experienced customer service provider with over 10 years in the field, combined with a passion for design, visual arts, and marketing. My background spans user experience, business, and graphic design, which allows me to creatively and effectively meet company goals. I thrive in organized, consistent work environments and excel at adapting to new challenges to enhance brand identity. Currently, I work as a freelance artist and designer, creating custom logos and branding materials tailored to client needs. I enjoy managing projects from concept to completion and am dedicated to delivering high-quality results through creativity and collaboration.

Available to hire

I am an experienced customer service provider with over 10 years in the field, combined with a passion for design, visual arts, and marketing. My background spans user experience, business, and graphic design, which allows me to creatively and effectively meet company goals. I thrive in organized, consistent work environments and excel at adapting to new challenges to enhance brand identity.

Currently, I work as a freelance artist and designer, creating custom logos and branding materials tailored to client needs. I enjoy managing projects from concept to completion and am dedicated to delivering high-quality results through creativity and collaboration.

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Language

English
Fluent
French
Advanced
Vietnamese
Advanced

Work Experience

Crew Trainer at McDonald’s Canada
May 31, 2023 - July 8, 2025
Mentored new team members on correct procedures across front counter, back kitchen, and drive-thru operations. Encouraged and assisted junior crew to improve performance, food safety, and customer service. Prepared products in compliance with restaurant health and safety standards.
General Crew at McDonald’s Canada
July 31, 2024 - July 8, 2025
Anticipated and accommodated customer needs and preferences. Evaluated employees’ strengths for task assignments based on experience and training. Maximized team performance through monitoring daily activities and supporting management of team members.
Freelance Artist/Designer at Self Employed
June 1, 2024 - Present
Designed custom logos, illustrative assets, graphics, layouts, and templates for both digital and print media, tailored to client branding and needs. Compiled cohesive portfolio presentations and branding materials showcasing client work with professional visual storytelling. Managed multiple projects from concept to completion, delivering high-quality results through collaboration and creativity.

Education

Bachelors at University of Waterloo
September 1, 2020 - June 30, 2024
OSSD at St. Joseph’s High School
September 1, 2015 - June 30, 2019

Qualifications

Ontario Core French Certification
June 1, 2019 - July 8, 2025
Smart Serve Ontario Certification
October 1, 2023 - October 31, 2028
TCPS2-CORE
October 1, 2022 - July 8, 2025
CannSell Certification
January 1, 2025 - July 8, 2025
Gravity Sketch Certified Designer/Professional
June 1, 2024 - July 8, 2025

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Retail, Consumer Goods