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I'm Jennifer Christilda, a QA professional with 15 years of experience in manual, automation, and ETL testing. I specialize in test strategy, planning, estimation, and QA processes across Waterfall and Agile SDLCs. I have hands-on automation experience with Cypress and Postman for API testing, and I have led UAT and QA teams in the UK and India. I bring domain expertise in Banking, Retail (Supply Chain, Ranging), and Insurance (DWH testing). I'm ITIL 4 Foundation certified, and I excel at building strong teams, collaborating with stakeholders, and driving quality through end-to-end testing, including onshore/offshore coordination and HR support for hiring.…I'm Jennifer Christilda, a QA professional with 15 years of experience in manual, automation, and ETL testing. I specialize in test strategy, planning, estimation, and QA processes across Waterfall and Agile SDLCs. I have hands-on automation experience with Cypress and Postman for API testing, and I have led UAT and QA teams in the UK and India. I bring domain expertise in Banking, Retail (Supply Chain, Ranging), and Insurance (DWH testing). I'm ITIL 4 Foundation certified, and I excel at building strong teams, collaborating with stakeholders, and driving quality through end-to-end testing, including onshore/offshore coordination and HR support for hiring.

Jennifer Christilda

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I'm Jennifer Christilda, a QA professional with 15 years of experience in manual, automation, and ETL testing. I specialize in test strategy, planning, estimation, and QA processes across Waterfall and Agile SDLCs. I have hands-on automation experience with Cypress and Postman for API testing, and I have led UAT and QA teams in the UK and India. I bring domain expertise in Banking, Retail (Supply Chain, Ranging), and Insurance (DWH testing). I'm ITIL 4 Foundation certified, and I excel at building strong teams, collaborating with stakeholders, and driving quality through end-to-end testing, including onshore/offshore coordination and HR support for hiring.…I'm Jennifer Christilda, a QA professional with 15 years of experience in manual, automation, and ETL testing. I specialize in test strategy, planning, estimation, and QA processes across Waterfall and Agile SDLCs. I have hands-on automation experience with Cypress and Postman for API testing, and I have led UAT and QA teams in the UK and India. I bring domain expertise in Banking, Retail (Supply Chain, Ranging), and Insurance (DWH testing). I'm ITIL 4 Foundation certified, and I excel at building strong teams, collaborating with stakeholders, and driving quality through end-to-end testing, including onshore/offshore coordination and HR support for hiring.

Available to hire

I’m Jennifer Christilda, a QA professional with 15 years of experience in manual, automation, and ETL testing. I specialize in test strategy, planning, estimation, and QA processes across Waterfall and Agile SDLCs. I have hands-on automation experience with Cypress and Postman for API testing, and I have led UAT and QA teams in the UK and India.

I bring domain expertise in Banking, Retail (Supply Chain, Ranging), and Insurance (DWH testing). I’m ITIL 4 Foundation certified, and I excel at building strong teams, collaborating with stakeholders, and driving quality through end-to-end testing, including onshore/offshore coordination and HR support for hiring.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

QA Manager at TechMahindra

March 1, 2021 - November 26, 2025

Participated in project plan development outlining QA tasks, deliverables, deadlines, and time estimates. Conducted test plan review meetings with business, created and controlled testing environments for QA, pre-production, and production. Coordinated with developers to track backlog items, worked with UI specialists to improve testability, promoted software testing concepts, participated in post-implementation reviews, recruited and trained testers, and managed onsite-offshore coordination with status reporting.

QA Lead at GetCapital

March 31, 2021 - March 31, 2021

Developed automation scripts using Cypress and built a regression suite for automation. Responsible for creation of test plan execution, validated REST APIs using Postman and Rest Assured. Gathered and defined customer requirements to develop clear specifications for comprehensive testing plans. Performed testing to uncover bugs and troubleshoot critical issues before launches. Set priority for module testing and coordinated with project management to align with client specifications.

QA Lead at CGI

September 30, 2020 - September 30, 2020

Banking and Insurance domain project: tested channels related to Property and Casualty insurance, integration with legacy systems and banking systems. Involved in testing modules like Private Insurance, Company Insurance, Underwriting, Billing & Accounting, and Claims. Executed Banking Reports for GC and validated data via DWH concepts. Tested integrations between channels and legacy mainframe applications. Tested PDFs/reports from OpenText StreamServe. Developed test scripts per business requirements and collaborated across System Integration Testing and UAT. Documented defects in Jira/Testrail and prepared reports for management. Performed validation testing, metadata testing, data transformation and data accuracy testing, and incremental testing.

Sr.QA Engineer at Tesco

March 31, 2016 - March 31, 2016

Led UAT in UK London for 3 years. Gathered requirements by interacting with business teams across the UK and Europe. Acted as a techno-functional liaison to translate business requirements into technical specs and helped design the system. Facilitated business-case testing and hands-on application testing (user acceptance testing). Provided test scenarios and reports to management.

QA Engineer at Mastek

June 30, 2013 - June 30, 2013

Configured and tested software applications to develop test cases according to the test plan. Executed manual test scripts and tracked defects. Designed and executed test scenarios and test cases per requirements. Involved in functional, integration, system integration, end-to-end, and regression testing. Prepared and reviewed test plans and test documentation, logged defects, and produced various defect reports for management.