I am an ambitious and forward-thinking all-round professional with 12 years’ experience in administration, marketing, business management and business support; three of which were spent running my own travel agency specialising in holidays in the Alps. I am currently on maternity leave and looking ahead to the next stage of my career. I am naturally organised, proficient, and a supportive and dedicated manager. In a previous role at the Institute of Directors (IoD) I was told I ran the most efficient team they had worked with during their time in the company and I received ‘rising star’ and ‘exceeds expectations’ in performance reviews. I chair internal employee groups including the Employee Voice Committee and CRM Superuser group. In my recent role with Southern Thailand Elephant Foundation (STEF) I engaged and collaborated with Trustees, and I was praised for my timely and in-depth marketing and administration board reports. I have strong relationship skills and can interact with all stakeholders from Volunteers, Members, Trustees, and Management, adapting and excelling in any role. Outside of work I volunteer for the Lujenna Educational Trust (LET), having been on the Board of Trustees since its inception; I am now the Hon. Sec. I have overseen the entire adoption and onboarding process of Microsoft 365 for the charity as part of this role.

Jennifer Farley

I am an ambitious and forward-thinking all-round professional with 12 years’ experience in administration, marketing, business management and business support; three of which were spent running my own travel agency specialising in holidays in the Alps. I am currently on maternity leave and looking ahead to the next stage of my career. I am naturally organised, proficient, and a supportive and dedicated manager. In a previous role at the Institute of Directors (IoD) I was told I ran the most efficient team they had worked with during their time in the company and I received ‘rising star’ and ‘exceeds expectations’ in performance reviews. I chair internal employee groups including the Employee Voice Committee and CRM Superuser group. In my recent role with Southern Thailand Elephant Foundation (STEF) I engaged and collaborated with Trustees, and I was praised for my timely and in-depth marketing and administration board reports. I have strong relationship skills and can interact with all stakeholders from Volunteers, Members, Trustees, and Management, adapting and excelling in any role. Outside of work I volunteer for the Lujenna Educational Trust (LET), having been on the Board of Trustees since its inception; I am now the Hon. Sec. I have overseen the entire adoption and onboarding process of Microsoft 365 for the charity as part of this role.

Available to hire

I am an ambitious and forward-thinking all-round professional with 12 years’ experience in administration, marketing, business management and business support; three of which were spent running my own travel agency specialising in holidays in the Alps. I am currently on maternity leave and looking ahead to the next stage of my career. I am naturally organised, proficient, and a supportive and dedicated manager. In a previous role at the Institute of Directors (IoD) I was told I ran the most efficient team they had worked with during their time in the company and I received ‘rising star’ and ‘exceeds expectations’ in performance reviews. I chair internal employee groups including the Employee Voice Committee and CRM Superuser group. In my recent role with Southern Thailand Elephant Foundation (STEF) I engaged and collaborated with Trustees, and I was praised for my timely and in-depth marketing and administration board reports. I have strong relationship skills and can interact with all stakeholders from Volunteers, Members, Trustees, and Management, adapting and excelling in any role. Outside of work I volunteer for the Lujenna Educational Trust (LET), having been on the Board of Trustees since its inception; I am now the Hon. Sec. I have overseen the entire adoption and onboarding process of Microsoft 365 for the charity as part of this role.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
French
Intermediate

Work Experience

Marketing Contractor (Remote) at SSWUK LTD (Formerly Solar South West)
October 1, 2024 - July 1, 2025
Provided part-time marketing support, campaign planning and implementation, content creation and lead generation for the business; collaborated with teams to align messaging and marketing operations.
Marketing Contractor (Remote) at Family Business UK
March 1, 2023 - July 1, 2025
Delivered remote marketing and communications support across campaigns; designed materials, managed social media, and supported SEO and event promotions.
Development Manager (administration and marketing) at Southern Thailand Elephant Foundation (STEF)
June 1, 2021 - July 1, 2025
Managed administration and marketing activities; engaged with Trustees; produced timely and in-depth Board reports; contributed to fundraising and outreach campaigns including The Big Give.
Regional Engagement Manager (London) at Institute of Directors (IoD)
December 1, 2019 - September 1, 2020
Led regional engagement efforts, collaborated with regional teams, and delivered stakeholder communications and events; supported process improvements and efficiency.
Regions and Branches Manager (National) at Institute of Directors (IoD)
August 1, 2017 - November 1, 2019
Led national Regions and Branches operations, managed regional teams, and provided digital marketing and communications support; developed partnerships.
Regions and Branches (National), Digital Marketing Coordinator at Institute of Directors (IoD)
November 1, 2016 - July 1, 2017
Coordinated digital marketing campaigns; managed CMS and CRM; supported communications and regional activities.
Owner and Managing Director at Ski-hub Ltd
February 1, 2014 - October 1, 2016
Founded and ran a ski travel agency; responsibilities included strategy, marketing, customer service, and partnerships; achieved strong lead generation and industry partnerships and secured a first-page Google listing via SEO.
Sales Assistant at Snow and Rock, Covent Garden
March 1, 2015 - November 1, 2016
Sales support and customer service in flagship store; provided product knowledge and sales support.
Sales Assistant at Snow and Rock, Monument Store
January 1, 2014 - February 1, 2015
Sales assistant supporting customers and product display.
Availability and Content Manager at Interactive Resorts
October 1, 2013 - December 1, 2013
Managed availability and content; contributed to marketing materials and campaigns.
Marketing Assistant (Internship) at Incisive Media
July 1, 2011 - July 1, 2012
Marketing support role; involved in campaigns and communications; earned commendations for performance.
Chalet Hostess at TUI, Les Deux Alpes, France
December 1, 2008 - March 1, 2009
Chalet hostess during winter season; guest services and hospitality support.

Education

BSc (Hons) Hospitality Management and Marketing Management at Oxford Brookes University
January 1, 2009 - January 1, 2013
A Levels at Oakham School, Rutland
January 1, 2003 - January 1, 2008

Qualifications

GDPR Champion
January 11, 2030 - March 26, 2026
CRM Superuser
January 11, 2030 - March 26, 2026

Industry Experience

Education, Non-Profit Organization, Travel & Hospitality, Professional Services, Media & Entertainment