Available to hire
Hi, I’m Jenny Alejandra Jaramillo Segura, a Colombian Actress and Photographer with a passion for theatre and TV commercials. I’ve trained with La Charlot, MISI, and Stars Actors, and I enjoy collaborating on creative projects that blend performance with visual storytelling.
I speak Spanish and English, with some Italian, and I’m eager to bring energy, versatility, and a friendly, collaborative spirit to every production, from stage performances to photo shoots and TV campaigns.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Italian
Advanced
Spanish; Castilian
Fluent
Work Experience
Delivery Co-ordination & Customer Service at Alas Foundation
December 31, 2024 - September 23, 2025Developed an order fulfillment workflow implemented across multiple teams in four locations, and worked directly with clients to ensure a successful sales experience.
Sales & Customer Care Representative at KM Solutions
November 30, 2021 - September 23, 2025Provided bilingual support to an international customer base in English and Spanish, and used customer-support calls as opportunities to sell campaigns and products.
Customer Service Specialist at Servimos Ltd.
May 31, 2021 - September 23, 2025Provided exceptional customer service, resolving inquiries and complaints promptly and courteously; maintained strong communication and problem-solving skills to achieve high customer satisfaction ratings.
Delivery and Customer Service Coordinator at IMPARMAD S.A.S.
March 1, 2025 - October 4, 2025Led a logistics coordination team to manage and optimize home and business product deliveries; ensured clear messaging in phone interactions to meet weekly campaign metrics; developed an order fulfillment workflow across four sales locations in Bogotá, D.C.; collaborated with clients and management to ensure a successful sales experience; provided proactive support to an international client base in English and Spanish.
Bilingual Sales and Customer Service Representative at KM2
November 30, 2021 - October 4, 2025Supported campaigns with bilingual English/Spanish service; provided proactive client support, resolved inquiries and complaints; achieved high client satisfaction; conducted dynamic product pitches during calls to advance sales.
Customer Service Specialist at Servicios Ltd.
May 31, 2021 - October 4, 2025Resolved inquiries and complaints promptly and professionally; delivered excellent customer service in English and Spanish; contributed to maintaining an efficient, client-focused call center environment with strong problem-solving and communication skills.
Delivery and Customer Service Coordinator at IMPARMAD S.A.S.
March 1, 2025 - October 4, 2025Led a logistics coordination team to manage and optimize home and business deliveries; implemented an order fulfillment workflow across four teams in Bogotá to meet weekly campaign metrics; collaborated with clients and management to ensure a successful sales experience; provided proactive support to an international client base in English and Spanish; leveraged client communications as opportunities to promote campaigns and products.
Customer Service Representative at Servicios Ltd.
May 1, 2021 - October 4, 2025Provided exceptional service resolving inquiries and complaints promptly and courteously; used strong communication and problem-solving skills to maintain high client satisfaction.
Especialista en Servicio al Cliente at Servicios Ltd.
May 31, 2021 - October 4, 2025Resolviendo consultas y quejas con prontitud y cortesía; atención al cliente en inglés y español; manejo de métricas de campaña; trabajo remoto; alto índice de satisfacción.
Líder de Coordinación Logística at IMPARMAD S.A.S.
March 31, 2025 - October 4, 2025Líder de un equipo de coordinación logística que gestionó y optimizó entregas domiciliarias y empresariales; aseguré mensajes claros en interacciones para cumplir métricas; coordiné el flujo de órdenes entre cuatro equipos en distintos puntos de venta en Bogotá D.C.; atención proactiva a una base de clientes internacionales en inglés y español.
Especialista en Servicio al Cliente at Segunda Empresa de Servicio al Cliente
May 31, 2021 - October 4, 2025Atención al cliente en inglés y español; resolución de consultas y quejas; mantenimiento de un entorno profesional eficiente y orientado a la satisfacción del cliente.
Coordinación de Campañas at KM 2
November 30, 2021 - October 4, 2025Gestión de campañas y coordinación entre equipos para entregar resultados dentro de los plazos establecidos (Mar 2021 – Nov 2021).
Education
musicologist at VIU
October 8, 2023 - August 9, 2027Musicology at Universidad Internacional de Valencia (VIU)
January 1, 2023 - September 23, 2025Acting at Academia Charlotte Acción
January 1, 2015 - January 1, 2016Actuación at MISI Actuación
January 1, 2010 - January 1, 2012Licenciatura en Musicología at Universidad Internacional de Valencia
January 1, 2023 - September 23, 2025Musicology at Universidad Internacional de Valencia
January 1, 2023 - September 23, 2025Musicology (Musicologist) with emphasis on production, programming and music management at Universidad Internacional de Valencia
January 1, 2023 - October 4, 2025Diploma - Assertive and Persuasive Communication for Leaders at Universidad de La Sabana
January 1, 2025 - December 31, 2026Critical Reading at Universidad Javeriana
January 1, 2025 - December 31, 2025Performance at Academia Charlot
January 1, 2015 - December 31, 2016English - Kaplan (B2) at Kaplan
January 1, 2016 - December 31, 2016English - Kaplan (C1) at Kaplan
January 1, 2017 - December 31, 2017HTL Italiano - B1 at HTL Italiano
January 1, 2021 - December 31, 2025Cinematic Performance at Stars Actors
January 1, 2017 - December 31, 2018Musicology (Emphasis on production, programming and music management) at Universidad Internacional de Valencia
January 1, 2023 - October 4, 2025MISI Performance at MISI
January 1, 2010 - January 1, 2012Diploma - Assertive and Persuasive Communication for Leaders at Universidad de La Sabana
January 1, 2025 - January 1, 2026Performance at Academia Charlot
January 1, 2015 - January 1, 2016English Proficiency - B2 at Kaplan English
January 1, 2016 - January 1, 2016English Proficiency - C1 at Kaplan English
January 1, 2017 - January 1, 2017Cinematic Performance at Stars Actors
January 1, 2017 - January 1, 2018Critical Reading at Universidad Javeriana
January 1, 2025 - October 4, 2025Italian Language - B1 at HTL
January 1, 2021 - January 1, 2025Musicology with emphasis in Production, Programming and Music Management at Universidad Internacional de Valencia
January 1, 2023 - October 4, 2025Actuación at MISI
January 1, 2010 - January 1, 2012Diplomado - Comunicación Asertiva y Persuasiva para Líderes at Universidad de La Sabana
January 1, 2025 - October 4, 2025Actuación at Academia Charlot
January 1, 2015 - January 1, 2016Inglés - B2 at Kaplan (Boston, MA)
January 1, 2016 - December 31, 2016Inglés - C1 at Kaplan (London, UK)
January 1, 2017 - December 31, 2017Actuación at Stars Actors
January 1, 2017 - December 31, 2018Lectura Crítica at Universidad Javeriana
January 1, 2025 - October 4, 2025Italian Language (B1) at HTL
January 1, 2021 - January 1, 2025Qualifications
actress
September 15, 2015 - May 20, 2019Charlot, Stars Actors and MISI
Lengua de Señas Colombiana (LSC)
January 11, 2030 - September 23, 2025Colombian Sign Language
January 11, 2030 - September 23, 2025MS Office Suite (Word & Excel)
January 11, 2030 - September 23, 2025MISI Performance
January 1, 2010 - December 31, 2012Diploma - Assertive and Persuasive Communication for Leaders
January 1, 2025 - December 31, 2026Critical Reading
January 1, 2025 - December 31, 2025Performance
January 1, 2015 - December 31, 2016Diploma - Assertive and Persuasive Communication for Leaders
January 1, 2025 - January 1, 2026Critical Reading
January 1, 2025 - October 4, 2025Diplomado - Comunicación Asertiva y Persuasiva para Líderes
January 1, 2025 - October 4, 2025Lectura Crítica
January 1, 2025 - October 4, 2025Industry Experience
Telecommunications, Education, Media & Entertainment, Transportation & Logistics, Wholesale & Distribution, Other, Professional Services, Retail, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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