I’m a designer who embraces a lean, user-focused research approach. When improving or re-designing a product, I prioritise quick feedback from real users, often as simple as watching people step through the entire journey or flow, to uncover pain points and use meaningful insights to inform my design decisions. UI and interaction design are also important for improving experiences, and I consistently design with accessibility at the forefront, ensuring all users can complete their tasks smoothly and without frustration. I believe great design is a collaborative, cross-functional effort. I work closely with product managers, engineers and stakeholders to balance user needs with business goals, with a focus on scalable design systems and accessible, mobile-first experiences. Accessibility and WCAG compliance are central to my practice, so that everyone can achieve their tasks with ease.…

Jeremy Laycock

I’m a designer who embraces a lean, user-focused research approach. When improving or re-designing a product, I prioritise quick feedback from real users, often as simple as watching people step through the entire journey or flow, to uncover pain points and use meaningful insights to inform my design decisions. UI and interaction design are also important for improving experiences, and I consistently design with accessibility at the forefront, ensuring all users can complete their tasks smoothly and without frustration. I believe great design is a collaborative, cross-functional effort. I work closely with product managers, engineers and stakeholders to balance user needs with business goals, with a focus on scalable design systems and accessible, mobile-first experiences. Accessibility and WCAG compliance are central to my practice, so that everyone can achieve their tasks with ease.…

Available to hire

I’m a designer who embraces a lean, user-focused research approach. When improving or re-designing a product, I prioritise quick feedback from real users, often as simple as watching people step through the entire journey or flow, to uncover pain points and use meaningful insights to inform my design decisions. UI and interaction design are also important for improving experiences, and I consistently design with accessibility at the forefront, ensuring all users can complete their tasks smoothly and without frustration.

I believe great design is a collaborative, cross-functional effort. I work closely with product managers, engineers and stakeholders to balance user needs with business goals, with a focus on scalable design systems and accessible, mobile-first experiences. Accessibility and WCAG compliance are central to my practice, so that everyone can achieve their tasks with ease.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Senior UX/UI/Product Designer at Restore for Retail
October 31, 2024 - October 31, 2024
Led design of a SaaS platform enabling retail organisations to streamline operations and manage repetitive tasks more efficiently. Addressed usability issues and designed key features including recurring tasks, updated task landing screens, and an improved assignee modal. Drove adoption of recurring tasks (60–75% of brands). Streamlined task workflows, reducing time on repetitive tasks by ~20–30%. Improved in-app communication with new commenting features used by over 70% of store managers in the first month. Established a unified, minimalist visual language and design system; collaborated with cross-functional teams to align with user needs and business goals.
Senior UX/UI Designer at Australasian College for Emergency Medicine CPD web/mobile portal
October 31, 2023 - October 31, 2023
Led end-to-end redesign of CPD Portal, including user research and usability testing, mapping journeys to identify pain points, crafting wireframes and interactive prototypes, and delivering WCAG-compliant UI. Improved CPD logging flow and accessibility; enhanced adoption and efficiency.
Senior UX/UI Designer at AusDoc (ADG) – native mobile app
September 30, 2021 - September 30, 2021
Worked within a cross-functional team to design new features (e.g., comments) and map user flows; delivered high-fidelity UI specifications for release; aligned with design system; improved collaboration features for medical professionals.
Senior UX/UI Designer at Fujitsu – Native iOS app
April 30, 2021 - April 30, 2021
Contributed to native iOS app design, collaborating with engineers to deliver UI, accessibility improvements, and design system contributions.
UX/UI Designer at Trout Creative, HROnboard, Monash/Epworth Research Centre
December 31, 2021 - December 31, 2021
Delivered UX/UI design across multiple healthcare onboarding and research projects; produced wireframes, interactive prototypes, and high-fidelity interfaces; collaborated in agile teams to iterate based on user feedback.
Senior UX/UI Designer at Goodwork (native mobile app)
December 31, 2022 - December 31, 2022
Redesigned core mobile app features, refined UI components and interactions, contributed to building and aligning with a design system; conducted usability testing and iterative improvements.
Senior UX/UI Designer at Flightspeed
January 31, 2019 - January 31, 2019
Web/mobile design for pitch; contributed UX/UI design during early concept phase.
Senior UI/UX Designer at W3.Digital
February 28, 2019 - February 28, 2019
Responsive web redesign and UI/UX improvements for client projects.
Senior UX/UI Designer at VicSuper
October 31, 2018 - October 31, 2018
Native mobile app development for VicSuper, overseeing UX/UI design across mobile platform.
UX/UI Designer at PageUp
February 28, 2017 - February 28, 2017
Native mobile app design, focusing on user flows and UI components.
Lead UX/UI Designer at MYER
April 30, 2016 - April 30, 2016
Tablet app design; contributed to mobile and tablet UI elements.
Lead UX/UI Designer at ANZ
August 31, 2015 - August 31, 2015
Responsive web forms; led UX/UI design across forms and workflow; contributed to large enterprise design system.
UX/UI Designer at ANZ (iGoDirect)
March 31, 2016 - March 31, 2016
Financial hub UX/UI design; contributed to product experiences.
UX/UI Designer at Lens10
March 31, 2014 - March 31, 2014
Web + mobile platform UX/UI design; contributed to product design.
UX/UI Designer at Medibank
February 28, 2015 - February 28, 2015
Web responsive UX/UI design for health insurance product.
UX/UI Designer at Telstra
December 31, 2014 - December 31, 2014
Web portal UX/UI design; contributed to portal redesigns.
Web Accessibility Assistant at Melbourne University
December 31, 2009 - December 31, 2009
Assisted with web accessibility initiatives and compliance.

Education

AI for Designers at Interaction Design Foundation
January 1, 2025 - October 28, 2025
Mobile UX Design (refresher) at Interaction Design Foundation
January 1, 2020 - December 31, 2020
Introduction to User Experience design workshop at UX Mastery
January 1, 2015 - December 31, 2015
Certificate IV in Business (Small Business Management) at Kangan Institute
January 1, 2009 - December 31, 2009
Diploma of Arts: Graphic Art at Victoria University, South Melbourne
January 1, 1997 - December 31, 1998
Diploma of Arts: Design at Victoria University, South Melbourne
January 1, 1998 - December 31, 2000

Qualifications

Diploma of Arts: Design
January 1, 1998 - December 31, 2000
Diploma of Arts: Graphic Art
January 1, 1997 - December 31, 1998
Certificate IV in Business (Small Business Management)
January 1, 2009 - December 31, 2009
Introduction to User Experience design workshop
January 1, 2015 - December 31, 2015
Mobile UX Design (refresher)
January 1, 2020 - December 31, 2020
AI for Designers
January 1, 2025 - October 28, 2025

Industry Experience

Retail, Software & Internet, Healthcare, Education, Financial Services, Media & Entertainment, Professional Services, Telecommunications

Skills

Experience Level