Available to hire
I’m Jerry Maday, an operations professional with 30+ years of experience in distribution, freight management, LTl, transportation, parking management, quality assurance, food safety, analytics, and process development.
However, I love God and always write hymns for his glory.
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I excel at cross-functional collaboration, data-driven decision making, and implementing processes from concept to execution. Fluent in Spanish and Swedish alongside English, I bring a global perspective and strong communication to every project, from campus operations to supply chain optimization.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Swedish
Fluent
Work Experience
Operations Manager at Estes Express Lines
January 1, 2024 - PresentDirect daily terminal operations across multiple shifts, supervising dockworkers and drivers; ensure on-time, intact deliveries and pickups; coach staff to company standards; manage hiring, onboarding, and disciplinary actions; enforce safety and regulatory compliance; maintain detailed records for audits; interact with internal and external stakeholders to optimize the total operation.
Associate Director of Transportation and Parking at College of the Holy Cross
January 1, 2024 - September 23, 2025Oversee Transportation Policy, driver qualifications, MVR monitoring, and safety training; manage parking inventory and decal distribution; process citation appeals and financial data; coordinate with Risk Management, Public Safety, Bursar, and academic leaders; plan campus event traffic flow and drive continuous process improvements including GPS-based safety initiatives.
Transportation Manager at College of the Holy Cross
January 1, 2018 - September 23, 2025Managed van shuttle program for the campus community; hire and train 20 shuttle drivers; implement Decision DrivingTM training; track miles, daily paperwork, and shuttle requests; coordinate shuttle scheduling and communications; centralize ad-hoc programs into a unified process.
Operations Manager at Planet Aid, Inc.
January 1, 2011 - September 23, 2025Directed operations for a 501(c-3) clothing recycler; led Transportation, Warehouse, and Sales teams; implemented GPS and batch scanners; established safety training; expanded charity outreach to improve public image; grew operation from 1,200 to 1,600 collection boxes.
Operations Manager at Core-Mark International
January 1, 2009 - September 23, 2025Directed fast-paced distributor operations; led Transportation, Warehouse, and Facility teams; achieved Superior AIB rating; implemented Driver Incentive and Safety Program; improved inventory/cycle accuracy and loss prevention; developed supervisory training and safety documentation.
Manager: Global Quality Assurance – Operations Management at Jarden Consumer Solutions
January 1, 2007 - September 23, 2025Oversee on-site QA operations and off-site QA teams; recover $325,000 in defective product claims; implemented domestic inspection process with $205,000 rework cost recovery; contributed to $440,000 Six Sigma savings; created clear rework instructions addressing root causes.
Corporate Returns Manager at Jarden Consumer Solutions
January 1, 2003 - September 23, 2025Tracked and analyzed return data; led reverse logistics improvements; achieved $12M in annualized working capital improvements; reduced returns through in-field destruction programs and improved disposition processes; partnered with Sales, Marketing, Quality, and Operations to minimize returns.
Warehouse Manager - Returns Center at Jarden Consumer Solutions
January 1, 1998 - September 23, 2025Managed two multi-million dollar return-focused warehouses; trained bilingual staff; prioritized rework; improved safety and loss prevention; supervised supervisors and ensured compliance with customer requirements.
Shipping Manager at TOYS “R” US - Northboro, MA
January 1, 1997 - September 23, 2025Planned labor, trained shippers, and supervised trailer loading for 36 stores; optimized cube utilization and productivity; enforced safety and quality standards; communicated in Spanish as needed.
Returns Department Manager at TOYS “R” US - Northboro, MA
January 1, 1997 - September 23, 2025Managed store return goods for 36 New England stores; audited EDI reports; oversaw inter-area transfers, vendor returns, auto-destroys, and donation pickups; managed waste removal and recycling.
Dispatcher at TOYS “R” US - Northboro, MA
January 1, 1995 - September 23, 2025Dispatched weekly deliveries for 34 New England stores; planned yard moves; scheduled backhauls; tracked fuel, driver utilization, and transport costs; coordinated with subhaulers.
Supply Distribution Coordinator at TOYS “R” US - Northboro, MA
January 1, 1992 - September 23, 2025Processed requisitions for 31 stores; managed receipts and inventories to support store demand.
Operations Manager at Estes Express Lines
January 1, 2024 - PresentManage daily terminal operations through multiple shifts; coach and train staff to meet company standards; ensure reliable on-time deliveries and pickups; interact with drivers, dockworkers, and clerical staff to highlight their importance; utilize GPS, AS400, and dispatching software to support goals; enforce strict safety protocols and regulatory compliance; oversee hiring, onboarding, training, and disciplinary actions; resolve operational challenges promptly to prevent delays and maintain continuous workflow; maintain detailed records for audits, reporting, and performance tracking.
Associate Director of Transportation and Parking at College of the Holy Cross
January 1, 2024 - September 27, 2025Oversee Transportation Policy compliance, driver qualifications, MVR monitoring, and safety training; track parking inventory in a growing campus environment; manage parking decal distribution, citation appeals, and related financial data; coordinate campus event traffic flow across departments; define Transportation Safety processes with Risk Management using GPS data.
Transportation Manager at College of the Holy Cross
January 1, 2018 - September 27, 2025Manage a van shuttle program for the college community; oversee hiring and training of drivers, driving records, miles tracking, daily paperwork, schedule communication, and shuttle request process; implemented a scheduling process for 20 shuttle vans and centralized online communication for the college community.
Operations Manager at Planet Aid, Inc
January 1, 2011 - September 27, 2025Network with local charities to provide resources for community agencies; direct all levels of operations for a 501C-3 clothing recycler; supervise Transportation Manager, Warehouse Managers, and Sales Team; implement GPS technology and batch scanners to track donations; establish safety training, loss prevention, and staff development; grow the recycling operation and outreach to improve public image.
Operations Manager at Core-Mark International
January 1, 2009 - September 27, 2025Direct all levels of operations for a fast-paced distributor serving the convenience-store market; oversee Transportation Manager, Day and Night Warehouse Managers, Fleet and Facility Manager; manage facility maintenance, staff training, change management, policy implementation, loss prevention, safety, and warehouse system applications; led initiatives that achieved notable quality and safety improvements, including achieving a Superior AIB rating within a year of addressing food safety concerns; implemented Driver Incentive and Safety programs and improved inventory and cycle count accuracy.
Manager: Global Quality Assurance – Operations Management at Jarden Consumer Solutions
January 1, 2007 - September 27, 2025Oversaw on-site operations QA teams handling defective product returns and design assurance issues; managed off-site Distribution Center QA teams; prepared defect claims against source factories, recovering $325,000; implemented domestic inspection process for incoming finished goods, recovering $205,000 in rework costs; provided returns data for Six Sigma projects, contributing to significant cost savings; created clear rework instructions to prevent future failures; supported reverse logistics improvements across functions.
Corporate Returns Manager at Jarden Consumer Solutions
January 1, 2003 - September 27, 2025Tracked, categorized, reported, and analyzed all return data from retail customers; led implementations of best practices for returned product; supported reverse logistics improvements and data-driven decision-making; interfaced with Sales, Marketing, Quality, Engineering and Operations to optimize returns and dispositions; contributed to the organization’s return-reduction efforts and efficiency gains.
Warehouse Manager- Returns Center at Jarden Consumer Solutions
January 1, 1998 - September 27, 2025Managed inventory and staff across multiple returns centers; provided training in Spanish and English to ensure productivity and safety; prioritized rework efforts to meet customer requirements; implemented forklift and hazardous materials safety training; documented returns abuses and improved processes for returns handling and disposition; planned import container scheduling.
Shipping Manager at Toys “R” Us - Northboro, MA
January 1, 1997 - September 27, 2025Planned labor, trained shippers, and supervised trailer loading for 36 New England stores; ensured cube utilization, productivity, safe work practices, and correct product loading based on EDI information; conducted bilingual leadership communications in Spanish; led weekly department meetings.
Returns Department Manager at Toys “R” Us - Northboro, MA
January 1, 1997 - September 27, 2025Processed store return goods for 36 New England stores; audited EDI reports for processing; oversaw inter-area transfers, returns to vendors, auto-destroys, and donation pickups; managed waste removal and recycling programs.
Dispatcher at Toys “R” Us - Northboro, MA
January 1, 1995 - September 27, 2025Dispatched and published weekly store deliveries for 34 New England stores; planned yard moves for efficient warehouse operations; scheduled backhauls from area manufacturers; tracked fuel usage, driver utilization, transportation activity, backhaul revenue, and costs; coordinated with subHaulers and maintained preventive maintenance schedules.
Supply Distribution Coordinator at Toys “R” Us - Northboro, MA
January 1, 1992 - September 27, 2025Filled requisitions for 31 New England stores; processed receipts; maintained inventories to support store operations and promotions.
Education
MA Biblical Studies at Colorado Christian University
January 11, 2030 - January 1, 2023BA Music Theory and Composition - with honors at University of Wisconsin
January 11, 2030 - January 1, 1984Music Performance: Orchestral / Spanish at Boston University
January 11, 2030 - September 23, 2025Beginning Swedish at Harvard Extension
January 11, 2030 - September 23, 2025Master of Arts in Biblical Studies at Colorado Christian University
January 11, 2030 - January 1, 2023BA in Music Theory and Composition - with honors at University of Wisconsin
January 11, 2030 - January 1, 1984Music Performance: Orchestral / Spanish at Boston University
January 11, 2030 - September 27, 2025Beginning Swedish at Harvard Extension
January 11, 2030 - September 27, 2025Qualifications
Reasonable Suspicion Management Training
January 1, 1997 - September 23, 2025Decision DrivingTM Driver Training
January 11, 2030 - September 27, 2025Industry Experience
Transportation & Logistics, Manufacturing, Retail, Professional Services, Education, Wholesale & Distribution
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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