At 24, I've worked across digital marketing, B2B sales, client services, and business operations, across more functions than most people my age have had the chance to touch, most of it whilst studying full time. At Location Live I owned digital marketing end to end through SEO, paid campaigns, EDM and LinkedIn, whilst managing client relationships and experiential campaigns for brands and agencies. Before that, a year at Cavalry & Co running the full operational backbone of a growing business pretty much solo. Recruitment, payroll, rostering, onboarding, suppliers, events. Apple before that, where I genuinely loved the job and learned that reading people and having good conversations is a skill that comes quite naturally to me. I pick things up quickly, work well on my own, and care about doing things properly. Bachelor of Business in Digital Communications and Economics from Deakin University. Currently pursuing a Master of Business Psychology because understanding how people think genuinely interests me. Travelling Europe at the moment. Available for remote work and back in Australia late 2026. Always happy to connect with people working in marketing, strategy, people and culture, or operations.

Jessi Matthews

At 24, I've worked across digital marketing, B2B sales, client services, and business operations, across more functions than most people my age have had the chance to touch, most of it whilst studying full time. At Location Live I owned digital marketing end to end through SEO, paid campaigns, EDM and LinkedIn, whilst managing client relationships and experiential campaigns for brands and agencies. Before that, a year at Cavalry & Co running the full operational backbone of a growing business pretty much solo. Recruitment, payroll, rostering, onboarding, suppliers, events. Apple before that, where I genuinely loved the job and learned that reading people and having good conversations is a skill that comes quite naturally to me. I pick things up quickly, work well on my own, and care about doing things properly. Bachelor of Business in Digital Communications and Economics from Deakin University. Currently pursuing a Master of Business Psychology because understanding how people think genuinely interests me. Travelling Europe at the moment. Available for remote work and back in Australia late 2026. Always happy to connect with people working in marketing, strategy, people and culture, or operations.

Available to hire

At 24, I’ve worked across digital marketing, B2B sales, client services, and business operations, across more functions than most people my age have had the chance to touch, most of it whilst studying full time.

At Location Live I owned digital marketing end to end through SEO, paid campaigns, EDM and LinkedIn, whilst managing client relationships and experiential campaigns for brands and agencies. Before that, a year at Cavalry & Co running the full operational backbone of a growing business pretty much solo. Recruitment, payroll, rostering, onboarding, suppliers, events. Apple before that, where I genuinely loved the job and learned that reading people and having good conversations is a skill that comes quite naturally to me. I pick things up quickly, work well on my own, and care about doing things properly.

Bachelor of Business in Digital Communications and Economics from Deakin University. Currently pursuing a Master of Business Psychology because understanding how people think genuinely interests me.

Travelling Europe at the moment. Available for remote work and back in Australia late 2026.

Always happy to connect with people working in marketing, strategy, people and culture, or operations.

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Language

English
Fluent

Work Experience

Digital Marketing & Client Services at Location Live
May 1, 2025 - May 1, 2026
Owned end-to-end digital marketing strategy and execution through SEO, paid campaigns, EDM, LinkedIn content, and blog—driving brand visibility, inbound leads, and platform growth. Managed the full client journey for brands and agencies, from initial brief through live campaign delivery. Advised clients on experiential strategy, aligning location, audience, and budget to campaign objectives. Closed $60k in new business within a three-month training period, exceeding performance expectations. Coordinated between clients and venues across availability, pricing, permits, and compliance. Built and executed content calendars, coordinating photography and content production. Presented marketing strategy and an annual road map to Director-level and UK stakeholders for approval.
Operations & HR Coordinator at Cavalry & Co (Marketing HQ)
April 1, 2024 - May 1, 2025
Ran the full operational backbone of a growing outsourced marketing business, working autonomously with minimal oversight. Led end-to-end recruitment, job postings, screening, interviewing, onboarding, and training the sales team from the ground up. Managed payroll, rostering, employee records, and HR compliance with high accuracy across multiple locations. Coordinated company events and business trips, managed supplier relationships, and handled executive correspondence and reporting.
Specialist at Apple Store
August 1, 2023 - April 1, 2024
Delivered high-quality consultative customer service in one of Australia’s high-traffic retail environments. Developed strong product knowledge across the Apple ecosystem, providing technical troubleshooting and tailored solutions. Built lasting client relationships through consistent, attentive service and clear communication. Contributed to team productivity by streamlining processes and supporting fellow Specialists.
Duty Manager & F&B Attendant at The Belmont Hotel
February 1, 2020 - January 1, 2022
Duty Manager responsibilities including staff conduct oversight, till counting, CCU/CRT/ATM reconciliation, and stock management. 3rd level Food & Beverage Attendant: cocktail service, gaming, Bistro, Keno and TAB. Maintained RSA compliance across venues.
Hospitality Roles at Various Venues
January 1, 2022 - December 31, 2023
Worked across a range of hospitality roles during travel season and across multiple venues, including cocktail bartending, high-volume service, and premium environments. Roles included head bartender duties, cafe service, and gaming support; RSA compliance maintained throughout.

Education

Bachelor of Business - Digital Communications & Economics at Deakin University
January 11, 2030 - February 1, 2026
Certificate III in Travel & Tourism at TAFE Newcastle
January 11, 2030 - January 1, 2019
Year 12 Certificate (ATAR) at Belmont High School
January 11, 2018 - January 1, 2019
Master Business Psychology at University of Newcastle
May 9, 2026 - July 21, 2028

Qualifications

Master of Business Psychology
August 1, 2026 - May 18, 2026
Master of Business Psychology
May 9, 2026 - July 21, 2028

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Travel & Hospitality, Other