Motivated and creative individual with strong skills in customer service, education, and visual arts, with experience teaching and supporting studio animation practice using Adobe After Effects, Animate and Illustrator. Proven adaptability in fast-paced environments, with a collaborative mindset and strong communication skills, balancing customer-facing retail responsibilities with production pipeline, deadlines, inventory management, and visual merchandising.

JettaRaine Capellan

Motivated and creative individual with strong skills in customer service, education, and visual arts, with experience teaching and supporting studio animation practice using Adobe After Effects, Animate and Illustrator. Proven adaptability in fast-paced environments, with a collaborative mindset and strong communication skills, balancing customer-facing retail responsibilities with production pipeline, deadlines, inventory management, and visual merchandising.

Available to hire

Motivated and creative individual with strong skills in customer service, education, and visual arts, with experience teaching and supporting studio animation practice using Adobe After Effects, Animate and Illustrator.

Proven adaptability in fast-paced environments, with a collaborative mindset and strong communication skills, balancing customer-facing retail responsibilities with production pipeline, deadlines, inventory management, and visual merchandising.

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Language

English
Fluent

Work Experience

Full-Time Keyholder at Dossier
April 1, 2026 - Present
Opened and closed operations, including managing register tracking sessions, securing the building via alarm systems, locking safes, and counting cash for later company deposits. Gathered extra cash/change from the bank as needed. Provided customer service through personalized conversations to support fragrance selection. Maintained inventory levels and supported restocks after hours using both physical counts and POS systems. Assisted in bringing inventory downstairs to the basement and organized stock during and after hours. Collaborated with a small team to deliver quality service during slow and rush periods. Increased revenue by pitching sales, discounts, events, holiday specials, and sampling. Supported visual merchandising, maintained cleanliness of front-of-house and back-of-house areas, and tidied during downtime. Managed cash and card transactions to ensure smooth checkout.
Full-Time Keyholder at Dossie 242 Elizabeth Street
April 1, 2026 - Present
Opened and closed register tracking sessions, secured the building via alarm systems, locked safes, and counted cash for later company deposits. Gathered excess cash and change as needed from the bank. Assisted customers with personalized fragrance consultations and maintained inventory levels, including restocking after hours while tracking both physically and via POS systems. Helped bring inventory downstairs to the basement and supported organizing stock during and after hours. Collaborated with a small team to provide quality service during both slow and rush periods and boosted revenue through pitching sales, discounts, events, holiday specials, and sampling. Assisted with visual merchandising, ensured cleanliness on sales floor and back of house, managed cash and card transactions for seamless checkout, and tidied during downtime.
Teaching Artist Intern at The Animation Project
April 1, 2026 - June 30, 2026
Taught and supported a fun learning environment using Adobe After Effects. Provided assistance to the Teaching Artist (supervisor) during lesson plans and studio animation time, including offering illustration and animation examples during presentations. Helped with production pipeline support and tracked deadlines through personalized one-on-one conversations with trainees. Guided trainees during portfolio-building example sessions and during job search and personal experience discussions in the animation field. Attended an animation showcase afterward and supported ongoing alumni engagement.
Retail Sales/Inventory Associate at Eco Dunia
December 1, 2025 - January 1, 2026
Worked on foot for full shifts, handling both stock and sales activities. Maintained a clean, beautiful sales floor and restocked when necessary. Catered to customers with personalized one-on-one conversations, leading to successful sales. Helped pack up shipments and support online sales as needed. Opened and closed back-to-back, supporting good energy and collaboration with coworkers throughout the day. Lifted heavy stock shipments to add to inventory.
Retail Sales/Inventory Associate at EcoDunia
December 1, 2025 - January 31, 2026
Worked on foot for 8 hours handling both stock and sales. Maintained a clean and beautiful floor by restocking when necessary. Catered to customers through personalized one-on-one conversations to drive successful sales. Helped pack up shipments and online sales where needed. Opened and closed back-to-back while maintaining strong energy with coworkers throughout the day. Lifted heavy stock shipments to add to inventory.
Sales Associate at Fifth & Madison
October 1, 2022 - January 31, 2023
Delivered exceptional customer service by assisting clients with gift selection and home decor options. Ensured optimal inventory levels through careful stocking prior to store opening and post-closing hours, creating an inviting shopping atmosphere. Maintained cleanliness and organization of the sales floor after hours. Collaborated with team members during peak seasons (including Bryant Park’s Winter Village) to meet and exceed customer expectations. Used persuasive communication to pitch sales offers, contributing to overall revenue growth. Managed cash register operations to ensure smooth and expedited customer transactions.
Sales Associate at Ecodunia
October 1, 2022 - January 31, 2023
Delivered exceptional customer service by assisting clients with gift selections and home decor options. Ensured optimal inventory levels by meticulously stocking items prior to store opening and post-closing hours, creating an inviting shopping atmosphere. Maintained cleanliness and organization of the sales floor after hours, improving store functionality and presentation. Collaborated closely with team members during peak seasons, such as Bryant Park's Winter Village, to meet and exceed customer expectations. Leveraged persuasive communication skills to effectively pitch sales offers, contributing to overall revenue growth. Successfully managed cash register operations, ensuring smooth and expedited customer transactions.
Tutor at Queens Library
September 1, 2013 - January 31, 2014
Provided personalized tutoring sessions in English and Math, adapting to the unique learning styles of each student. Fostered a supportive educational environment, motivating students to improve academically. Cultivated strong one-on-one relationships with students, encouraging their personal growth and confidence.

Education

Bachelor of Arts at City College of New York
August 26, 2020 - January 1, 2025
Bachelor of Arts in English at City College of New York
September 1, 2020 - June 1, 2025
High School Diploma at New Design High School
January 11, 2030 - December 19, 2025
Bachelor of Arts in English (Minor) at City College of New York
September 1, 2020 - June 1, 2025
High School Diploma at New Design High School
January 11, 2030 - December 19, 2025
Bachelor of Arts (English) — English Minor at City College of New York
September 1, 2020 - May 31, 2025
High School Diploma at New Design High School
January 11, 2030 - August 9, 2026
Bachelor of Arts (English Minor) at City College of New York
September 1, 2020 - May 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Professional Services, Media & Entertainment