I’m Jillian Katz, a Senior Service Designer and Graphic Design leader with 12+ years of experience shaping organizations’ strategic narratives through brand identity, scalable visual languages, and clear, actionable design systems. I enjoy working at the intersection of design and service—translating complex, human-centered challenges into thoughtful research synthesis, workshop outcomes, and deliverables teams can actually use. I’ve led and extended branded toolkits, run onboarding and masterclasses, and partnered with clients and executive teams to turn abstract needs into concrete design practices. From visual marketing refreshes to editorial and packaging design, I’m relationship- and detail-oriented—focused on accessibility, consistency, and empowering others to steward design with confidence.…I’m Jillian Katz, a Senior Service Designer and Graphic Design leader with 12+ years of experience shaping organizations’ strategic narratives through brand identity, scalable visual languages, and clear, actionable design systems. I enjoy working at the intersection of design and service—translating complex, human-centered challenges into thoughtful research synthesis, workshop outcomes, and deliverables teams can actually use. I’ve led and extended branded toolkits, run onboarding and masterclasses, and partnered with clients and executive teams to turn abstract needs into concrete design practices. From visual marketing refreshes to editorial and packaging design, I’m relationship- and detail-oriented—focused on accessibility, consistency, and empowering others to steward design with confidence.WWWW…