Jillian Katz
I’m Jillian Katz, a Senior Service Designer and Graphic Design leader with 12+ years of experience shaping organizations’ strategic narratives through brand identity, scalable visual languages, and clear, actionable…
About
I’m Jillian Katz, a Senior Service Designer and Graphic Design leader with 12+ years of experience shaping organizations’ strategic narratives through brand identity, scalable visual languages, and clear, actionable design systems. I enjoy working at the intersection of design and service—translating complex, human-centered challenges into thoughtful research synthesis, workshop outcomes, and deliverables teams can actually use.
I’ve led and extended branded toolkits, run onboarding and masterclasses, and partnered with clients and executive teams to turn abstract needs into concrete design practices. From visual marketing refreshes to editorial and packaging design, I’m relationship- and detail-oriented—focused on accessibility, consistency, and empowering others to steward design with confidence.
- 12 years' experience
- Joined July 2026
Skills· 53
- Logo
- Catalogue
- Watercolour Illustration
- Technical Illustration
- Data Visualization
Squarespace- Icon
- Infographic
Adobe Illustrator- Magazine
- Microsoft Word
- Pitch Deck
- Portrait
- Postcard
- Presentation Design
- Slide Deck
- Card Deck
- Cargo
- Business Card
Adobe InDesign- Branding
Adobe Lightroom- Brand Identity
- Book Illustration
- Artwork
- Narrative Illustration
- Slack Workflow
- Advertising Illustration
- Stock Image
- Medical Illustration
- Social Media Design
- Book Cover
- Email Design
Adobe Photoshop- Illustration
Instagram- Editorial Illustration
- Charcoal Illustration
Figma
Webflow- Poster
Canva- Collage Illustration
- AI Images
- Acrylic Illustration
- Advert Design
- Fashion Illustration
Adobe Premiere Pro- Copywriting
- Claude
WordPress- Freehand Digital Illustration
- Childrens Book Illustration
Languages
- EnglishFluent
- FrenchIntermediate
- Spanish; CastilianBeginner
Industry experience
- Professional Services
- Government
- Healthcare
- Financial Services
- Media & Entertainment
- Non-Profit Organization
Work experience· 6 roles
Led design efforts across assigned projects, extended the organization’s visual language into a seamless toolkit, and delivered presentation-design masterclasses and onboarding sessions. On project teams, partnered with clients to frame systemic challenges, complete relevant research and workshops, synthesize insights, and present deliverables at project milestones. Trained client teams to steward design deliverables and apply generative design thinking across their organizations.
Refined and scaled an existing identity and visual language. Co-facilitated presentation and design strategy sessions with the executive team and supported cross-functional KPIs.
Led a visual marketing refresh focused on increasing internal and public organization social equity. Empowered non-design teams to use branded templates by improving document accessibility and providing 1-on-1 brand training. Sourced and managed relationships with external vendors (e.g., printers and animators) and supported oversight for freelancers and junior designers.
Education
Focus in graphic design.
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