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Business Administration graduate (2021–2025) with experience managing performance marketing and client-facing operations. Skilled in planning, optimizing, and tracking paid campaigns across Meta, Google, LinkedIn, and TikTok using data-driven adjustments, clear reporting, and accurate budget pacing. Known for efficient coordination, strong attention to detail, and transparent communication. Brings a customer-support mindset with documented issue resolution, cross-functional collaboration, and creative alignment with performance insights.…Business Administration graduate (2021–2025) with experience managing performance marketing and client-facing operations. Skilled in planning, optimizing, and tracking paid campaigns across Meta, Google, LinkedIn, and TikTok using data-driven adjustments, clear reporting, and accurate budget pacing. Known for efficient coordination, strong attention to detail, and transparent communication. Brings a customer-support mindset with documented issue resolution, cross-functional collaboration, and creative alignment with performance insights.

Jimena B. Bolaños

PPC Manager, Digital Marketer, Marketing Analyst, +2

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Business Administration graduate (2021–2025) with experience managing performance marketing and client-facing operations. Skilled in planning, optimizing, and tracking paid campaigns across Meta, Google, LinkedIn, and TikTok using data-driven adjustments, clear reporting, and accurate budget pacing. Known for efficient coordination, strong attention to detail, and transparent communication. Brings a customer-support mindset with documented issue resolution, cross-functional collaboration, and creative alignment with performance insights.…Business Administration graduate (2021–2025) with experience managing performance marketing and client-facing operations. Skilled in planning, optimizing, and tracking paid campaigns across Meta, Google, LinkedIn, and TikTok using data-driven adjustments, clear reporting, and accurate budget pacing. Known for efficient coordination, strong attention to detail, and transparent communication. Brings a customer-support mindset with documented issue resolution, cross-functional collaboration, and creative alignment with performance insights.

Available to hire

Business Administration graduate (2021–2025) with experience managing performance marketing and client-facing operations. Skilled in planning, optimizing, and tracking paid campaigns across Meta, Google, LinkedIn, and TikTok using data-driven adjustments, clear reporting, and accurate budget pacing.

Known for efficient coordination, strong attention to detail, and transparent communication. Brings a customer-support mindset with documented issue resolution, cross-functional collaboration, and creative alignment with performance insights.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Social Media Design

Intermediate

Tiktok

Intermediate

Work Experience

Paid Media Specialist & Client Partner at Elefat

June 1, 2025 - Present

Manage and optimize paid campaigns across Meta, Google, LinkedIn, and TikTok. Track key performance indicators (KPIs) and implement performance-driven adjustments. Prepare structured performance reports, manage budgets, and ensure pacing accuracy. Collaborate with design teams to create new creatives aligned with performance insights. Maintain client relationships through transparent communication and strategic recommendations.

Tarte Customer Agent at Qualfron

April 1, 2025 - May 31, 2025

Delivered high-quality customer support via email, chat, and phone with a 90%+ resolution rate. Documented and managed interactions using CRM tools to ensure timely issue resolution. Met or exceeded daily performance targets while enhancing customer experience and satisfaction. Collaborated with internal teams to escalate complex issues and share customer trend feedback to improve service workflows.

Administrative Assistant at Nomad Workspace CR

January 1, 2022 - September 1, 2023

Coordinated daily administrative tasks, meetings, and events across departments. Managed documentation, vendor communications, and payment processes. Supported cross-functional teams to ensure smooth office operations and efficiency while demonstrating strong attention to detail, time management, and organizational skills.