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Project Management professional with 10 years’ experience delivering complex digital products across travel, insurance, automotive, and financial services. Led cross-functional teams, drove project governance, managed risks and dependencies, and executed Agile delivery across the full software delivery life cycle in distributed global environments. Experienced coordinating multiple teams and stakeholders across Australia, Germany, Singapore, India, Thailand, and China. Known for establishing delivery workflows and reporting, improving cross-team collaboration, and translating roadmap alignment into predictable delivery outcomes.…Project Management professional with 10 years’ experience delivering complex digital products across travel, insurance, automotive, and financial services. Led cross-functional teams, drove project governance, managed risks and dependencies, and executed Agile delivery across the full software delivery life cycle in distributed global environments. Experienced coordinating multiple teams and stakeholders across Australia, Germany, Singapore, India, Thailand, and China. Known for establishing delivery workflows and reporting, improving cross-team collaboration, and translating roadmap alignment into predictable delivery outcomes.

Jing Cao

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Project Management professional with 10 years’ experience delivering complex digital products across travel, insurance, automotive, and financial services. Led cross-functional teams, drove project governance, managed risks and dependencies, and executed Agile delivery across the full software delivery life cycle in distributed global environments. Experienced coordinating multiple teams and stakeholders across Australia, Germany, Singapore, India, Thailand, and China. Known for establishing delivery workflows and reporting, improving cross-team collaboration, and translating roadmap alignment into predictable delivery outcomes.…Project Management professional with 10 years’ experience delivering complex digital products across travel, insurance, automotive, and financial services. Led cross-functional teams, drove project governance, managed risks and dependencies, and executed Agile delivery across the full software delivery life cycle in distributed global environments. Experienced coordinating multiple teams and stakeholders across Australia, Germany, Singapore, India, Thailand, and China. Known for establishing delivery workflows and reporting, improving cross-team collaboration, and translating roadmap alignment into predictable delivery outcomes.

Available to hire

Project Management professional with 10 years’ experience delivering complex digital products across travel, insurance, automotive, and financial services. Led cross-functional teams, drove project governance, managed risks and dependencies, and executed Agile delivery across the full software delivery life cycle in distributed global environments.

Experienced coordinating multiple teams and stakeholders across Australia, Germany, Singapore, India, Thailand, and China. Known for establishing delivery workflows and reporting, improving cross-team collaboration, and translating roadmap alignment into predictable delivery outcomes.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

Chinese

Fluent

English

Advanced

Work Experience

Project Manager at ThoughtWorks

June 1, 2024 - Present

Led project delivery for a digital platform serving airline agency customers across multiple product teams. Managed delivery across 3 risks and coordinated 20+ stakeholders spanning Product, Engineering, QA, DevOps and business teams to resolve cross-team dependencies. Established project governance, delivery workflows, and dashboards to improve transparency and proactive risk management. Facilitated sprint planning, release planning, and quarterly roadmap alignment for predictable product delivery, standardizing communication and delivery processes to enhance collaboration.

Project Manager (ThoughtWorks) at ThoughtWorks

June 1, 2024 - Present

Led delivery for a digital platform serving airline agency customers across multiple product teams. Managed delivery across 3 risks and coordinated 20+ stakeholders across Product, Engineering, QA, DevOps and business teams to resolve cross-team dependencies. Established project governance, delivery workflows and dashboards to improve transparency and proactive risk management. Facilitated Sprint Planning, Release Planning and quarterly roadmap alignment to enable predictable product delivery. Standardized communication and delivery processes to strengthen cross-team collaboration.

Project Manager at ThoughtWorks

November 1, 2022 - June 1, 2024

Managed Agile delivery for large-scale digital transformation initiatives in the insurance industry. Supported delivery across 5 Scrum teams (approx. 50 team members) working across multiple product streams. Coordinated distributed teams across China and India to enable effective cross-time-zone collaboration. Managed project risks, issues, and dependencies, achieving over 90% sprint goal completion. Facilitated Agile ceremonies (sprint planning, review, retrospective, and showcases) and introduced executive project reporting adopted as a best practice across multiple delivery teams.

Project Manager (ThoughtWorks) at ThoughtWorks

November 1, 2022 - Present

Managed Agile delivery for large-scale digital transformation initiatives in the insurance industry. Supported delivery across 5 Scrum teams (~50 team members) working across multiple product streams. Coordinated distributed teams across China and India to ensure effective cross-time-zone collaboration. Managed project risks, issues and dependencies, achieving over 90% Sprint Goal completion. Facilitated Agile ceremonies including Sprint Planning, Review, Retrospective and Showcase sessions. Introduced executive project reporting adopted as a best practice across multiple delivery teams.

Project Manager at ThoughtWorks

October 1, 2020 - November 1, 2022

Led end-to-end delivery of a customer loyalty platform built on big data technologies. Partnered with Product Owners and business stakeholders to define delivery roadmaps, prioritize initiatives, and align project execution with strategic business objectives. Directed Agile planning and execution including sprint planning, release planning, dependency management, and issue resolution to drive on-time delivery. Managed stakeholder communication and project governance through regular status updates, risk resolution, and collaboration across business, engineering, and QA teams.

Project Manager (ThoughtWorks) at ThoughtWorks

October 1, 2020 - October 31, 2022

Led end-to-end delivery of a customer loyalty platform built on big data technologies. Partnered with Product Owners and business stakeholders to define delivery roadmaps, prioritize initiatives and align execution with strategic business objectives. Directed Agile planning and execution including sprint planning, release planning, dependency management and issue resolution to drive on-time delivery. Managed stakeholder communication and project governance through regular status updates, resolving delivery risks and fostering collaboration across business, engineering and QA teams.

Business Analyst at ThoughtWorks

October 1, 2019 - October 1, 2020

Served as the onsite liaison for an automotive customer portal project. Gathered and analyzed business requirements while coordinating delivery between Germany and offshore teams. Worked closely with Product Owners and Technical Leads to align project priorities. Coordinated collaboration across 20+ distributed team members and supported user acceptance activities to ensure business expectations were met.

Business Analyst (ThoughtWorks) at ThoughtWorks

October 1, 2019 - September 30, 2020

Served as onsite liaison for an automotive customer portal project. Gathered and analyzed business requirements while coordinating delivery between Germany and offshore teams. Worked closely with Product Owners and Technical Leads to align project priorities. Coordinated collaboration across 20+ distributed team members and supported user acceptance activities to ensure business expectations were met.

Quality Assurance at ThoughtWorks

September 1, 2016 - October 1, 2019

Provided quality assurance for a banking data platform and microservices projects. Developed testing strategies and QA plans for Agile delivery teams. Built API automation frameworks using PACT and Cucumber to improve testing efficiency. Worked closely with business analysts and developers to clarify requirements and acceptance criteria, and identified delivery risks early to support stable and predictable releases.

Quality Assurance (ThoughtWorks) at ThoughtWorks

September 1, 2016 - September 30, 2019

Provided quality assurance for banking data platform and microservices projects. Developed testing strategies and QA plans for Agile delivery teams. Built API automation frameworks using PACT and Cucumber to improve testing efficiency. Collaborated with Business Analysts and Developers to clarify requirements and acceptance criteria. Identified delivery risks early to support stable and predictable releases.