Hi, I’m Joan Panuelos, a results-driven Social Media Manager and Virtual Assistant based in Manila. With over four years in social media marketing, content creation, strategic planning, and project management, I help brands boost engagement, grow their online presence, and deliver impactful digital campaigns. I excel at translating business goals into clear content and marketing strategies, coordinating cross-functional projects, and providing hands-on support—from onboarding and client communication to data-driven optimization and administrative efficiency. I’m passionate about creating organized workflows and measurable outcomes for teams and clients.

Hi, I’m Joan Panuelos, a results-driven Social Media Manager and Virtual Assistant based in Manila. With over four years in social media marketing, content creation, strategic planning, and project management, I help brands boost engagement, grow their online presence, and deliver impactful digital campaigns. I excel at translating business goals into clear content and marketing strategies, coordinating cross-functional projects, and providing hands-on support—from onboarding and client communication to data-driven optimization and administrative efficiency. I’m passionate about creating organized workflows and measurable outcomes for teams and clients.

Available to hire

Hi, I’m Joan Panuelos, a results-driven Social Media Manager and Virtual Assistant based in Manila. With over four years in social media marketing, content creation, strategic planning, and project management, I help brands boost engagement, grow their online presence, and deliver impactful digital campaigns. I excel at translating business goals into clear content and marketing strategies, coordinating cross-functional projects, and providing hands-on support—from onboarding and client communication to data-driven optimization and administrative efficiency. I’m passionate about creating organized workflows and measurable outcomes for teams and clients.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Client Success Manager at Mobius Engine AI
February 1, 2025 - Present
Manage client onboarding and offboarding processes, ensuring seamless transitions and high client satisfaction. Provide customer support, address inquiries and resolve issues promptly. Create and manage AI-powered job trackers, apply filters to deliver tailored job lists. Submit job applications on behalf of clients, combining automation with human oversight. Prepare weekly reports, documentation, and process improvements to enhance client success.
Social Media & Project Manager at Brite Harmony
January 1, 2025 - October 15, 2025
Directed content creation and social media strategies, increasing brand visibility and engagement. Streamlined business operations for improved workflow efficiency. Coordinated launch and execution of projects, ensuring alignment with business goals and on-time delivery.
Social Media Manager & Virtual Assistant at Virtually Integrated Administrative Assistance
April 1, 2024 - October 15, 2025
Developed and scheduled engaging content across Facebook and Instagram. Analyzed social media metrics to optimize campaign strategies. Managed a Facebook community of 129k members, ensuring active engagement and organization.
Social Media Manager & Virtual Assistant at Joanne Drayton Agency
May 1, 2023 - October 15, 2025
Designed and implemented content strategies for Facebook, Instagram, and Pinterest. Conducted trend analysis to improve campaign effectiveness. Handled comprehensive administrative support, including email management, calendar coordination, and CRM to ensure smooth project execution and timely completion of campaigns.
Social Media and Project Manager at Brite Harmony
August 1, 2024 - January 1, 2025
Streamlined overall business operations, leading to a more organized system and improved efficiency. Managed content creation and social media strategies, enhancing brand visibility across platforms. Coordinated multiple projects, ensuring tasks aligned with business goals and completed on schedule.
Social Media Manager and Virtual Assistant at VIA A
October 1, 2023 - April 1, 2024
Create and schedule engaging content for Facebook, Instagram, and LinkedIn, driving better brand visibility. Monitor analytics to refine strategies, improve system organization and campaign effectiveness. Managed a Facebook community of over 129k members, fostering an active group.
Social Media Manager and Virtual Assistant at Jazz y Jolly Digital Agency
May 1, 2021 - May 1, 2023
Developed content strategies for Facebook, Instagram, and Pinterest, boosting brand presence and community engagement. Conducted trend analysis and improved content organization for seamless execution. Supported administrative tasks, including email management and calendar coordination, ensuring a more structured workflow.

Education

Bachelor of Science in Civil Engineering at Our Lady of Fatima University
June 1, 2014 - April 1, 2020

Qualifications

Social Media Management Certification
January 11, 2030 - January 21, 2026
Free Launching Course
January 11, 2030 - January 21, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet