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Hi, I’m Joceme Kilat Cristoria, a recent graduate and customer service professional blending technical education with hands-on experience in virtual assistance, data entry, and online research. I value clear communication, accuracy, and delivering friendly, efficient service. I enjoy turning ideas into practical solutions and supporting teams with organized records, reliable follow-through, and a proactive mindset. With a Magna Cum Laude honor in Drafting Technology and relevant certifications, I’m eager to contribute to dynamic projects in education, tech, or creative services.…Hi, I’m Joceme Kilat Cristoria, a recent graduate and customer service professional blending technical education with hands-on experience in virtual assistance, data entry, and online research. I value clear communication, accuracy, and delivering friendly, efficient service. I enjoy turning ideas into practical solutions and supporting teams with organized records, reliable follow-through, and a proactive mindset. With a Magna Cum Laude honor in Drafting Technology and relevant certifications, I’m eager to contribute to dynamic projects in education, tech, or creative services.

Joceme Kilat Cristoria

Video Editor, Photographer, Content Creator, +5

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Hi, I’m Joceme Kilat Cristoria, a recent graduate and customer service professional blending technical education with hands-on experience in virtual assistance, data entry, and online research. I value clear communication, accuracy, and delivering friendly, efficient service. I enjoy turning ideas into practical solutions and supporting teams with organized records, reliable follow-through, and a proactive mindset. With a Magna Cum Laude honor in Drafting Technology and relevant certifications, I’m eager to contribute to dynamic projects in education, tech, or creative services.…Hi, I’m Joceme Kilat Cristoria, a recent graduate and customer service professional blending technical education with hands-on experience in virtual assistance, data entry, and online research. I value clear communication, accuracy, and delivering friendly, efficient service. I enjoy turning ideas into practical solutions and supporting teams with organized records, reliable follow-through, and a proactive mindset. With a Magna Cum Laude honor in Drafting Technology and relevant certifications, I’m eager to contribute to dynamic projects in education, tech, or creative services.

Available to hire

Hi, I’m Joceme Kilat Cristoria, a recent graduate and customer service professional blending technical education with hands-on experience in virtual assistance, data entry, and online research. I value clear communication, accuracy, and delivering friendly, efficient service.

I enjoy turning ideas into practical solutions and supporting teams with organized records, reliable follow-through, and a proactive mindset. With a Magna Cum Laude honor in Drafting Technology and relevant certifications, I’m eager to contribute to dynamic projects in education, tech, or creative services.

Skills

Web Design

Experience Level

Web Design

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative at 247.ai Philippines

June 1, 2025 - August 1, 2025

Assisted customers with orders, returns, and product inquiries; resolved concerns while maintaining customer satisfaction; documented interactions accurately using internal systems.

Customer Service Associate at Concentrix Manila

August 1, 2025 - October 1, 2025

Provided customer support for financial accounts, resolving billing, payment, and account-related inquiries. Ensured data accuracy and confidentiality while following financial compliance and company policies. Consistently met quality, productivity, and customer-satisfaction performance metrics in a fast-paced environment.

Digital Marketing / Virtual Assistant at Self-Employed / Freelancer

October 1, 2025 - Present

Digital marketing and virtual assistant tasks including managed email communications, data entry, and online research to support daily operations. Developed skills in time management, communication, and online professionalism. Supported customer engagement by responding to messages and organizing inquiries. Maintained organized records and met deadlines while working independently and remotely.

Education

Senior High School - Humanities and Social Sciences at St. Michael’s College

August 1, 2019 - July 1, 2023

Bachelor of Technical Vocational Teacher Education, Major in Drafting Technology (Magna Cum Laude) at Mindanao State University - Iligan Institute of Technology

October 1, 2024 - May 1, 2025

Senior High School (Humanities & Social Sciences) at St. Michael's College - Basic Education Department

June 2, 2017 - April 2, 2019

Bachelor of Technical Vocational Teacher Education at Mindanao State University - Iligan Institute of Technology

August 2, 2019 - July 2, 2023

Thesis: Ergonomic Design: Multi-purpose Arm Chair at Mindanao State University - Iligan Institute of Technology

October 20, 2024 - May 20, 2025