Jodiann Hessing
Hi, I’m Jodiann Hessing. I’m a dedicated and adaptable professional with over 13 years of experience across retail, healthcare administration, and customer service.
About
Hi, I’m Jodiann Hessing. I’m a dedicated and adaptable professional with over 13 years of experience across retail, healthcare administration, and customer service. I thrive in fast-paced environments, enjoy collaborating with teams, and am committed to delivering exceptional service. I’m open to relocating and authorized to work in the US.
I have a growing interest in graphic design and user experience, backed by a Graphic Design Certification and UI/UX training. I bring strong organizational and communication skills, a detail-oriented mindset, and a passion for creating clear, engaging experiences for customers and users alike.
- 13 years' experience
- Joined February 2026
Skills· 28
- Illustration
- Gouache Illustration
- Game Design
- Freehand Digital Illustration
- Comic Strip
- Character Design
- Anime
Blender
Adobe InDesign- Clip Studio Paint
Adobe Illustrator
Adobe Photoshop
Adobe XD- Microsoft Word
- Microsoft Office
- Adobe After Effects
- Copywriting
Adobe Premiere Pro- Microsoft PowerPoint
- Animation
Sketch
ZBrush
Mixamo- Microsoft Excel
InVision
Figma
Canva
WordPress
Languages
- EnglishFluent
Industry experience
- Gaming
- Retail
- Education
- Media & Entertainment
- Computers & Electronics
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Work experience· 7 roles
Prepared and served deli products; assisted customers with orders; maintained food safety and sanitation; stocked deli cases and rotated products; supported catering orders and special requests; promoted weekly specials.
Prepared and served deli products including meats, cheeses, and prepared foods. Assisted customers with orders, ensuring accuracy and quality service. Maintained food safety standards by following proper handling and sanitation procedures. Stocked deli cases, rotated products, and monitored freshness. Supported team members with catering orders and special requests. Provided recommendations to customers and promoted weekly specials.
Handled inbound calls from members regarding benefits, claims, and coverage. Provided accurate information on healthcare plans, billing, and eligibility. Assisted with resolving complex issues by coordinating with internal departments. Documented interactions in compliance with HIPAA and company policies. Delivered empathetic support to members navigating healthcare needs.
Education
Certifications and awards
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