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Hi, I’m Jodiann Hessing. I’m a dedicated and adaptable professional with over 13 years of experience across retail, healthcare administration, and customer service. I thrive in fast-paced environments, enjoy collaborating with teams, and am committed to delivering exceptional service. I’m open to relocating and authorized to work in the US. I have a growing interest in graphic design and user experience, backed by a Graphic Design Certification and UI/UX training. I bring strong organizational and communication skills, a detail-oriented mindset, and a passion for creating clear, engaging experiences for customers and users alike.…Hi, I’m Jodiann Hessing. I’m a dedicated and adaptable professional with over 13 years of experience across retail, healthcare administration, and customer service. I thrive in fast-paced environments, enjoy collaborating with teams, and am committed to delivering exceptional service. I’m open to relocating and authorized to work in the US. I have a growing interest in graphic design and user experience, backed by a Graphic Design Certification and UI/UX training. I bring strong organizational and communication skills, a detail-oriented mindset, and a passion for creating clear, engaging experiences for customers and users alike.

Jodiann Hessing

Concept Artist, Artist, Background Designer, +6

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Hi, I’m Jodiann Hessing. I’m a dedicated and adaptable professional with over 13 years of experience across retail, healthcare administration, and customer service. I thrive in fast-paced environments, enjoy collaborating with teams, and am committed to delivering exceptional service. I’m open to relocating and authorized to work in the US. I have a growing interest in graphic design and user experience, backed by a Graphic Design Certification and UI/UX training. I bring strong organizational and communication skills, a detail-oriented mindset, and a passion for creating clear, engaging experiences for customers and users alike.…Hi, I’m Jodiann Hessing. I’m a dedicated and adaptable professional with over 13 years of experience across retail, healthcare administration, and customer service. I thrive in fast-paced environments, enjoy collaborating with teams, and am committed to delivering exceptional service. I’m open to relocating and authorized to work in the US. I have a growing interest in graphic design and user experience, backed by a Graphic Design Certification and UI/UX training. I bring strong organizational and communication skills, a detail-oriented mindset, and a passion for creating clear, engaging experiences for customers and users alike.

Available to hire

Hi, I’m Jodiann Hessing. I’m a dedicated and adaptable professional with over 13 years of experience across retail, healthcare administration, and customer service. I thrive in fast-paced environments, enjoy collaborating with teams, and am committed to delivering exceptional service. I’m open to relocating and authorized to work in the US.

I have a growing interest in graphic design and user experience, backed by a Graphic Design Certification and UI/UX training. I bring strong organizational and communication skills, a detail-oriented mindset, and a passion for creating clear, engaging experiences for customers and users alike.

Skills

Illustration

Gouache Illustration

Game Design

Freehand Digital Illustration

Comic Strip

Experience Level

Illustration

Expert

Gouache Illustration

Expert

Game Design

Expert

Freehand Digital Illustration

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Deli Clerk at Publix Super Market #645

April 1, 2019 - Present

Prepared and served deli products including meats, cheeses, and prepared foods. Assisted customers with orders, ensuring accuracy and quality service. Maintained food safety standards by following proper handling and sanitation procedures. Stocked deli cases, rotated products, and monitored freshness. Supported team members with catering orders and special requests. Provided recommendations to customers and promoted weekly specials.

Customer Service Representative at United Health Care

September 1, 2016 - April 1, 2019

Handled inbound calls from members regarding benefits, claims, and coverage. Provided accurate information on healthcare plans, billing, and eligibility. Assisted with resolving complex issues by coordinating with internal departments. Documented interactions in compliance with HIPAA and company policies. Delivered empathetic support to members navigating healthcare needs.

Area Supervisor at DD'S Discount

August 1, 2013 - August 1, 2016

Excellent communication, leadership, and team building skills.

Sales Associate at Aeropostale

November 1, 2012 - February 1, 2013

Greeted customers, informed on present promotions and sales. Maintained a neat and aesthetic display of clothing.

Externship at Broward Specialty Surgical Center

April 1, 2012 - June 1, 2012

Responsible for all Patient and Client registrations and front desk duties. Maintained all patients' charts and Medical records with HIPAA compliance regulations. HIPAA compliant patient and client billing, medical office communications, maintaining medical records.

Cashier at Bon Appetit

June 1, 2011 - August 1, 2011

Took orders, presented and explained specials, offered information, and made suggestions about the menu. Ensured an enjoyable and elegant experience for customers during both lunches and dinners. Maintained proficient knowledge of menu items and daily specials; assisted diners with meal and beverage match selections.

Deli Clerk at Publix Supermarket #645

April 1, 2019 - Present

Prepared and served deli products; assisted customers with orders; maintained food safety and sanitation; stocked deli cases and rotated products; supported catering orders and special requests; promoted weekly specials.