I am a Digital Transformation and Artificial Intelligence Specialist with over 10 years of experience in leading digital innovation and institutional digital transformation initiatives. I am passionate about leveraging technology to improve access to services for underserved communities. My background spans government, academia, and private sectors, which allows me to adapt and design inclusive digital platforms effectively.…

JOHANNE S CHARLES

I am a Digital Transformation and Artificial Intelligence Specialist with over 10 years of experience in leading digital innovation and institutional digital transformation initiatives. I am passionate about leveraging technology to improve access to services for underserved communities. My background spans government, academia, and private sectors, which allows me to adapt and design inclusive digital platforms effectively.…

Available to hire

I am a Digital Transformation and Artificial Intelligence Specialist with over 10 years of experience in leading digital innovation and institutional digital transformation initiatives. I am passionate about leveraging technology to improve access to services for underserved communities. My background spans government, academia, and private sectors, which allows me to adapt and design inclusive digital platforms effectively.

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Skills

Experience Level

WordPress
Expert
Web Design
Expert
SEO
Expert
Facebook Ads
Expert
AI Images
Expert
Social Media Design
Expert
AI Chatbot
Expert
Drupal
Expert
Google Ads
Intermediate
GitHub CoPilot
Intermediate

Work Experience

Engineering Specialist: AI Trainer at Invisible Technologies
January 1, 2025 - Present
Delivered structured AI training and technical advisory to international engineering teams, supported evaluation and improvement of AI systems, and contributed to development of AI implementation standards.
Lead Platform Operations & Digital Innovation Advisor at 1Waylink Limited
January 1, 2024 - Present
Lead development and implementation of AI-enabled digital platforms, designed cloud-based solutions for underserved communities, and provided advisory on digital transformation initiatives.
Software Engineer & Mentor at Andela: Google Africa Developer Program
June 1, 2022 - November 1, 2022
Mentored developers across Africa on cloud computing and AI technologies, delivered technical training, and supported developers in building scalable systems.
Lead Software Engineer at LGIT Smart Solutions
April 1, 2021 - February 1, 2022
Designed cloud-based applications and AI-enabled systems, supported digital transformation initiatives for institutional clients.
AI Solutions Developer at outLink Co.
October 1, 2018 - January 1, 2023
Designed AI-based solutions for education and agriculture sectors, developed NLP-based chatbot solutions, and provided advisory on AI adoption.
E-Learning & Web Administrator at Muhimbili University of Health & Allied Sciences (MUHAS)
April 1, 2010 - March 1, 2019
Led digital transformation of institutional e-learning platforms, managed LMS platforms, and supported online learning initiatives.

Education

MBA – IT Management at Tanzania Institute of Accountancy
January 1, 2023 - January 1, 2023
BSc. Information Technology at Kampala International University
January 1, 2008 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Government, Healthcare, Non-Profit Organization
    paper AI Business Intelligence Tool for Social Media Growth

    Developed an AI-driven business intelligence tool designed to help businesses analyze their social media performance and reach authentic customers.

    The system provides:

    Caption optimization
    Customer targeting insights
    Product positioning recommendations
    Social media audit

    Impact:

    Improved social media reach
    Better customer engagement
    Increased online conversions

    paper AI Product Image & Caption Optimization for Online Businesses (SokoniChap AI)

    I developed an AI-powered solution that helps businesses improve their product images and captions to attract the right customers and increase online sales.

    Using AI-powered visual enhancement and business intelligence, SokoniChap transforms ordinary product photos into premium, high-converting marketing content. The solution also generates optimized captions designed to reach authentic customers and improve engagement.

    Key Features:

    AI-generated premium product images
    High-converting product captions
    Customer-targeted content optimization
    Instagram & Facebook business audit
    Business growth insights

    Impact:

    Improved product presentation
    Increased customer inquiries
    Better online engagement
    Enhanced brand perception

    This solution is designed for:

    Fashion businesses
    Retail businesses
    Small and medium enterprises
    Online sellers

    Technologies:

    AI Image Generation
    Business Intelligence
    Google AI Models
    Prompt Engineering
    Marketing Optimization