Joan Gargaritano

Customer Service Representative at Uber Philippines | TaskUs

Obtained client information by answering calls and verifying details; Responded to customer inquiries by providing information about policies and incentives; evaluated customer problems and provided solutions.

Customer Service Representative at Uber ANZ | TaskUs

Helped our applied or onboarded partners by checking and validating their documents (partner and vehicle); approving or rejecting documents and resolving tickets via Zendesk.

Customer Care Associate at Apollo E-Commerce Logistics

Logistics role – updating customers with regards to their order and ETA via CRM and Google platform; resolving ticket concerns through Zendesk; admin and back-office tasks.

Customer Care Associate at TD CX (Facebook Meta)

Solve customers' issues through chat, email, and phone support; responsible for helping clients set up Marketplace accounts and orders online; strict implementation and monitoring of Facebook Marketplace rules and privacy compliance for all accounts for a better and safer experience.

Coordinator II at Vertiv

Manage work orders, vendor coordination, and service fulfillment. Oversee third-party portals, ensuring accurate data and smooth operations. Monitor and optimize workflows to improve efficiency. Collaborate with teams and partners for seamless service delivery. Generate reports and insights for process improvements.

Customer Service Representative at Uber PH | TaskUs

Obtained client information by answering calls and verifying their information. Responded to customers' inquiries by providing information about policies and incentives. Evaluated customer problems and provided solutions.

Customer Service Representative at Uber ANZ | TaskUs

Helped onboarded partners by checking and validating their documents (partner and vehicle). Approving or rejecting documents and resolving tickets via Zendesk.