Joan Gargaritano

Manage work orders, vendor coordination, and service fulfillment. Oversee third-party portals, ensuring accurate data and smooth operations. Monitor and optimize workflows to improve efficiency. Collaborate with teams and partners for seamless service delivery. Generate reports and insights for process improvements.

Solve customers' issues through chat, email, and phone support; responsible for helping clients set up Marketplace accounts and orders online; strict implementation and monitoring of Facebook Marketplace rules and privacy compliance for all accounts for a better and safer experience.

Solved customer issues through Chat and Email. Responsible for helping online shop partners set up their accounts, account fulfillment and returns.