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I am a versatile creative professional with over 8 years of experience blending graphic design, digital marketing, and customer excellence to deliver measurable, lasting results. My journey has allowed me to develop a unique skill set and a passion for creative storytelling through visual communication.…

Jonathan Tuite

Graphic Designer, Creative Director, Social Media Manager, +1

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I am a versatile creative professional with over 8 years of experience blending graphic design, digital marketing, and customer excellence to deliver measurable, lasting results. My journey has allowed me to develop a unique skill set and a passion for creative storytelling through visual communication.…

Available to hire

I am a versatile creative professional with over 8 years of experience blending graphic design, digital marketing, and customer excellence to deliver measurable, lasting results. My journey has allowed me to develop a unique skill set and a passion for creative storytelling through visual communication.

Skills

Branding

Experience Level

Branding

Expert

Language

French

Fluent

English

Fluent

Work Experience

Team Leader – Customer Service & Operations at AGS France / OAM

January 1, 2024 - January 1, 2025

Led a team of call centre agents, managed scheduling and daily performance. Handled multi-channel customer inquiries (phone & email) on international shipments. Built lasting client relationships by offering tailored, solution-focused support. Ensured full compliance with service quality standards and internal procedures.

Graphic Designer & Digital Marketing Manager at Freelance

January 1, 2023 - January 1, 2024

Designed and branded communication materials for multiple clients. Created and optimized online marketing campaigns, including logos, brand guidelines, and templates. Developed and executed social media marketing strategies and ran paid ad campaigns on Facebook, Instagram, and TikTok.

Digital Marketing Team Leader & Creative Producer at GGMart

January 1, 2020 - January 1, 2023

Directed creative projects: visual design, logo creation, and brand identity. Produced photo and video content for events, podcasts, and promotional campaigns. Edited and post-produced videos for social media and advertising campaigns, managing the marketing team and reporting on monthly KPIs.

Digital Marketing Manager at Restaurant MALAMU

January 1, 2018 - January 1, 2020

Managed the restaurant’s digital presence and marketing campaigns. Handled inbound calls and customer inquiries with professionalism. Monitored market trends to continuously refine communication strategy.

Customer Service Agent at AIRTEL TELECOMMUNICATION

January 1, 2017 - January 1, 2018

Managed inbound calls (complaints) and outbound calls (sales & prospecting). Applied customer relationship principles and handled administrative processing. Developed strong persuasion, problem-solving, and conflict resolution skills.