I am a dynamic leader passionate about driving brand growth through innovative marketing, strategic sales, and impactful partnerships. I excel at developing and executing winning marketing strategies, optimizing digital engagement, and building high-performing teams. I am ready to leverage my expertise to elevate brand presence and maximize revenue potential in a fast-paced environment, while fostering collaborative relationships with business councils, hotels, travel agencies, and corporate partners.

Jonathan Herrera

I am a dynamic leader passionate about driving brand growth through innovative marketing, strategic sales, and impactful partnerships. I excel at developing and executing winning marketing strategies, optimizing digital engagement, and building high-performing teams. I am ready to leverage my expertise to elevate brand presence and maximize revenue potential in a fast-paced environment, while fostering collaborative relationships with business councils, hotels, travel agencies, and corporate partners.

Available to hire

I am a dynamic leader passionate about driving brand growth through innovative marketing, strategic sales, and impactful partnerships. I excel at developing and executing winning marketing strategies, optimizing digital engagement, and building high-performing teams.
I am ready to leverage my expertise to elevate brand presence and maximize revenue potential in a fast-paced environment, while fostering collaborative relationships with business councils, hotels, travel agencies, and corporate partners.

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Language

Spanish; Castilian
Fluent
English
Advanced
Portuguese
Advanced

Work Experience

Guest Experience Agent at InterContinental Dubai Festival City
May 1, 2013 - September 1, 2015
Delivered personalized VIP guest experiences in accordance with IHG loyalty standards, coordinating services and amenities to maximize satisfaction and brand loyalty.
Front Office & Concierge Agent at Hotel Boutique 5411
August 1, 2012 - March 1, 2013
Managed check-in/check-out procedures, oversaw reservations and rates across online platforms, and provided concierge services including restaurant bookings and airport transfers.
Senior Sales and Marketing Executive at DNATA Group
January 1, 2010 - September 1, 2010
Led sales and marketing initiatives to drive revenue growth and client engagement; developed and executed strategic campaigns, partnerships, and client outreach.
Head of Sales and Marketing at Centaurus International
January 1, 2010 - September 1, 2010
Spearheaded marketing, sales and partnerships; devised and implemented the 2022–2025 marketing strategy; optimized budget, digital campaigns, and CRM initiatives; directed content and social media management; cultivated partnerships with business councils, hotels and travel agencies; organized flagship events.
Reservations & Instant Service Agent at Tamanaco InterContinental Caracas
February 1, 2008 - January 1, 2010
Managed corporate reservations, guest inquiries, and instant service operations ensuring adherence to brand standards.
Reservations & Instant Service Supervisor at Tamanaco InterContinental Caracas
January 1, 2008 - January 1, 2010
Handled telephonic reservations, assisted guests, and coordinated with hotel policies to ensure smooth check-in and guest satisfaction.

Education

Master in Digital Marketing and Communication at IMF Madrid
January 1, 2005 - January 1, 2009
Degree in International Relations at Universidad Central de Venezuela
January 11, 2030 - April 19, 2026

Qualifications

Growth Marketing Certificate
January 1, 2021 - April 19, 2026
Cross Training in Revenue Management
January 1, 2014 - April 19, 2026
Foundations LinkedIn Learning - Revenue Management
January 1, 2016 - April 19, 2026

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services