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I'm Josefina Birolo, a multilingual Executive Assistant with 5+ years of experience supporting families, entrepreneurs, and teams across Europe and the US. I excel at managing complex calendars, coordinating logistics across time zones, and anticipating needs before issues arise. I come from a hospitality background and leverage strong administrative, organizational, and communication skills to keep operations running smoothly in fast-paced, multicultural environments. I'm trusted for discretion, reliability, and a proactive, problem-solving mindset. Hello! I enjoy building productive routines and collaborating with diverse teams to deliver seamless service and support. I'm always eager to learn, adapt, and bring a friendly, proactive approach to every project.…I'm Josefina Birolo, a multilingual Executive Assistant with 5+ years of experience supporting families, entrepreneurs, and teams across Europe and the US. I excel at managing complex calendars, coordinating logistics across time zones, and anticipating needs before issues arise. I come from a hospitality background and leverage strong administrative, organizational, and communication skills to keep operations running smoothly in fast-paced, multicultural environments. I'm trusted for discretion, reliability, and a proactive, problem-solving mindset. Hello! I enjoy building productive routines and collaborating with diverse teams to deliver seamless service and support. I'm always eager to learn, adapt, and bring a friendly, proactive approach to every project.

Josefina Birolo

Production Assistant, Assistant Producer, Content Producer, +2

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I'm Josefina Birolo, a multilingual Executive Assistant with 5+ years of experience supporting families, entrepreneurs, and teams across Europe and the US. I excel at managing complex calendars, coordinating logistics across time zones, and anticipating needs before issues arise. I come from a hospitality background and leverage strong administrative, organizational, and communication skills to keep operations running smoothly in fast-paced, multicultural environments. I'm trusted for discretion, reliability, and a proactive, problem-solving mindset. Hello! I enjoy building productive routines and collaborating with diverse teams to deliver seamless service and support. I'm always eager to learn, adapt, and bring a friendly, proactive approach to every project.…I'm Josefina Birolo, a multilingual Executive Assistant with 5+ years of experience supporting families, entrepreneurs, and teams across Europe and the US. I excel at managing complex calendars, coordinating logistics across time zones, and anticipating needs before issues arise. I come from a hospitality background and leverage strong administrative, organizational, and communication skills to keep operations running smoothly in fast-paced, multicultural environments. I'm trusted for discretion, reliability, and a proactive, problem-solving mindset. Hello! I enjoy building productive routines and collaborating with diverse teams to deliver seamless service and support. I'm always eager to learn, adapt, and bring a friendly, proactive approach to every project.

Available to hire

I’m Josefina Birolo, a multilingual Executive Assistant with 5+ years of experience supporting families, entrepreneurs, and teams across Europe and the US. I excel at managing complex calendars, coordinating logistics across time zones, and anticipating needs before issues arise. I come from a hospitality background and leverage strong administrative, organizational, and communication skills to keep operations running smoothly in fast-paced, multicultural environments. I’m trusted for discretion, reliability, and a proactive, problem-solving mindset.

Hello! I enjoy building productive routines and collaborating with diverse teams to deliver seamless service and support. I’m always eager to learn, adapt, and bring a friendly, proactive approach to every project.

Skills

Google Drive

Canva

Data Visualization

Experience Level

Google Drive

Expert

Canva

Expert

Data Visualization

Expert

Language

Spanish; Castilian

Fluent

English

Fluent

Italian

Fluent

Work Experience

Household & Family Operations Assistant at Private Household & Family Operations

February 1, 2025 - Present

Managed high-volume household operations and guest services (up to 200 guests per shift) across multiple properties. Supervised junior staff and coordinated with kitchen, service, and housekeeping teams to ensure smooth operations, room location accuracy, inspections, and quality checks. Reported directly to management in Italian and coordinated with maintenance and reception to resolve issues quickly. Maintained structured calendars and inventory for instructors and clients, coordinated classes, bookings, and changes via Outlook, phone, and messaging apps. Handled client-facing communications, resolved payments and scheduling issues with patience and professionalism. Sent reminders and confirmations for classes and appointments, reducing no-shows and improving client satisfaction. Maintained Google Drive systems and minimized miscommunication; prepared reminders, tracked deadlines, and prevented scheduling conflicts.

Office Administrative Assistant at Burbujas (Indoor Pool)

September 1, 2021 - November 30, 2022

Managed office operations in a hospitality setting: coordinated schedules for instructors and clients, arranged classes, bookings, and changes via Outlook, phone, and messaging apps. Delivered client-facing communications and resolved issues related to payments, memberships, and scheduling with professionalism. Sent reminders and confirmations for classes, reducing no-shows and improving client satisfaction. Maintained inboxes and school communications across time zones; kept Google Drive organized; tracked deadlines and prevented scheduling conflicts.

Virtual Executive Assistant at Ann Arbor, MI (Remote)

December 1, 2021 - Present

Coordinated children's schedules, appointments, and daily activities with strong attention to organization and communication. Supported as a structured, remote household environment, ensuring reliability, punctuality, and effective multitasking. Managed calendars and schedules for instructors and clients; coordinated classes, bookings, and changes via Outlook, phone, and messaging apps. Handled client-facing communications and resolved issues related to payments, memberships, and scheduling with patience and professionalism. Sent reminders and confirmations for classes and appointments; maintained structured Google Drive systems and reduced miscommunication. Prepared reminders, tracked deadlines, and prevented scheduling conflicts.