Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm a results-oriented professional who thrives at the intersection of design, photography, and customer service. I bring strong problem-solving and collaboration to fast-paced teams, with a knack for turning complex briefs into clear, on-brand visuals and user-friendly experiences. With a Bachelor of Science in Art and Design and hands-on experience in graphic design, photography, and retail operations, I enjoy creating compelling visual content and operational processes that simplify workflows. I'm proficient with the Adobe Creative Suite, Canva, and other design tools, and I love learning new software to stay ahead.…I'm a results-oriented professional who thrives at the intersection of design, photography, and customer service. I bring strong problem-solving and collaboration to fast-paced teams, with a knack for turning complex briefs into clear, on-brand visuals and user-friendly experiences. With a Bachelor of Science in Art and Design and hands-on experience in graphic design, photography, and retail operations, I enjoy creating compelling visual content and operational processes that simplify workflows. I'm proficient with the Adobe Creative Suite, Canva, and other design tools, and I love learning new software to stay ahead.

Josephine Kloock

Photographer, Graphic Designer, Designer, +2





I'm a results-oriented professional who thrives at the intersection of design, photography, and customer service. I bring strong problem-solving and collaboration to fast-paced teams, with a knack for turning complex briefs into clear, on-brand visuals and user-friendly experiences. With a Bachelor of Science in Art and Design and hands-on experience in graphic design, photography, and retail operations, I enjoy creating compelling visual content and operational processes that simplify workflows. I'm proficient with the Adobe Creative Suite, Canva, and other design tools, and I love learning new software to stay ahead.…I'm a results-oriented professional who thrives at the intersection of design, photography, and customer service. I bring strong problem-solving and collaboration to fast-paced teams, with a knack for turning complex briefs into clear, on-brand visuals and user-friendly experiences. With a Bachelor of Science in Art and Design and hands-on experience in graphic design, photography, and retail operations, I enjoy creating compelling visual content and operational processes that simplify workflows. I'm proficient with the Adobe Creative Suite, Canva, and other design tools, and I love learning new software to stay ahead.

Available to hire

I’m a results-oriented professional who thrives at the intersection of design, photography, and customer service. I bring strong problem-solving and collaboration to fast-paced teams, with a knack for turning complex briefs into clear, on-brand visuals and user-friendly experiences.

With a Bachelor of Science in Art and Design and hands-on experience in graphic design, photography, and retail operations, I enjoy creating compelling visual content and operational processes that simplify workflows. I’m proficient with the Adobe Creative Suite, Canva, and other design tools, and I love learning new software to stay ahead.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Customer Support Lead at Creative Safety Supply

April 1, 2023 - Present

Processed orders and generated quotes for a large customer base, managed inquiries via phone and LiveChat, built rapport with customers to upsell products tailored to industry-specific safety needs, collaborated with management to formalize hundreds of standard operating procedures, trained new hires to ensure procedural compliance, and contributed to the development of the company’s Reseller program.

Assistant Manager at Massage Envy

August 1, 2021 - April 1, 2023

Served as the primary contact for customer inquiries and concerns, demonstrated strong verbal communication skills, managed client records and scheduling using Meevo, coordinated employee schedules, and ensured accurate timesheet logging.

Photographer at Freelance

October 1, 2016 - Present

Coordinated with clients to schedule photography sessions, oversaw maintenance and management of photography equipment, and edited and processed images to meet specified outcomes.

Stock Associate at Ross Dress for Less

November 1, 2020 - November 1, 2021

Handled stock-related responsibilities, including inventory and customer service, supporting store operations and visual merchandising initiatives.

Graphic, Visual Design Internship at GAOTek

November 1, 2020 - January 1, 2021

Designed brand-consistent graphics using Photoshop and Canva, assisted in content capture and video editing for marketing materials, and wrote copy for social media posts, email newsletters, and other communications.