Hi, I'm Raghavendra Kyarkatti, a dynamic and results-driven Project Manager with over 5 years of experience in leading cloud infrastructure and digital workplace initiatives. I specialize in project management and process optimization, and I am passionate about fostering cross-functional collaboration to drive continuous improvement. I enjoy working closely with C-level executives and stakeholders to align project delivery with strategic business goals. I'm eager to lead high-performing teams and deliver exceptional outcomes that enhance operational efficiency. Currently, I am engaged in independent research on AI governance and workforce transformation, and I continuously strive to stay at the forefront of emerging technologies and best practices.…

Raghavendra Kyarkatti

Hi, I'm Raghavendra Kyarkatti, a dynamic and results-driven Project Manager with over 5 years of experience in leading cloud infrastructure and digital workplace initiatives. I specialize in project management and process optimization, and I am passionate about fostering cross-functional collaboration to drive continuous improvement. I enjoy working closely with C-level executives and stakeholders to align project delivery with strategic business goals. I'm eager to lead high-performing teams and deliver exceptional outcomes that enhance operational efficiency. Currently, I am engaged in independent research on AI governance and workforce transformation, and I continuously strive to stay at the forefront of emerging technologies and best practices.…

Available to hire

Hi, I’m Raghavendra Kyarkatti, a dynamic and results-driven Project Manager with over 5 years of experience in leading cloud infrastructure and digital workplace initiatives. I specialize in project management and process optimization, and I am passionate about fostering cross-functional collaboration to drive continuous improvement. I enjoy working closely with C-level executives and stakeholders to align project delivery with strategic business goals.

I’m eager to lead high-performing teams and deliver exceptional outcomes that enhance operational efficiency. Currently, I am engaged in independent research on AI governance and workforce transformation, and I continuously strive to stay at the forefront of emerging technologies and best practices.

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Language

English
Fluent
Kannada
Fluent
Hindi
Fluent
German
Beginner

Work Experience

Independent Researcher AI at Independent Research
August 1, 2023 - Present
Conducting independent research on AI governance focusing on its benefits and challenges in the labor market, employment trends, and workforce transformation. Engaging in talent development initiatives, supporting the design and execution of programs.
Software Consultant/Project Manager– Cloud & Infrastructure at Akkodis
January 9, 2023 - July 10, 2023
Led cloud infrastructure solutions, managed incidents and resolutions while overseeing design and implementation of digital workplace solutions aligned with client business goals. Led meetings with senior leadership and stakeholders, providing updates on team performance and incident resolution status. Served as primary escalation point ensuring efficient incident resolution and maintaining strong client relationships.
Senior Consultant – Escalations L3 at Cognizant
July 12, 2022 - February 3, 2023
Managed incidents and escalations, coordinated resolution to minimize impact on client operations. Directed strategic meetings with senior leadership and stakeholders delivering performance and resolution updates. Implemented process improvements to streamline issue resolution and mentored junior analysts to enhance operational efficiency.
Account Manager at Sion Developers
November 5, 2018 - July 8, 2022
Managed key accounts driving a 20% increase in revenue and 15% growth in customer satisfaction. Developed strategic account plans that enhanced client retention and referrals. Oversaw project execution ensuring timely delivery and strict adherence to client requirements.
SSR III – Digital Business Operations at Unisys
May 7, 2018 - October 31, 2018
Provided expert-level IT support resolving 98% of issues on the first call. Developed process improvements reducing issue resolution time by 25%. Ensured IT service standards compliance, improving SLA adherence.
SPE II – Digital Business Operations at Infosys
March 7, 2017 - September 30, 2017
Provided advanced support resolving 95% of incidents on first contact. Analyzed incident trends recommending process improvements to reduce recurring issues. Mentored junior team members boosting productivity and efficiency.
CSE II – Digital Business Operations at HPE
March 18, 2015 - September 7, 2016
Provided advanced hardware and software support ensuring 95% SLA adherence. Collaborated on process automation to reduce service downtime. Implemented knowledge management strategies improving service efficiency.
PE II – Digital Business Operations at Infosys
February 20, 2014 - March 3, 2015
Resolved 90% of incidents on first contact boosting customer satisfaction. Assisted in implementing ITIL-based service improvements. Conducted training and mentoring sessions for new analysts.
Founder at Inspire360°
August 1, 2013 - February 12, 2014
Developed and implemented marketing strategies increasing engagement by 15%. Built partnerships and client relationships to sustain operations. Gained entrepreneurial experience in leadership and adaptability.

Education

Master of Business Administration at Karnatak University Dharwad
August 1, 2011 - August 31, 2013
Bachelor of Business Administration at Karnatak University Dharwad
June 1, 2008 - July 31, 2011
Master of Business Administration at Karnatak University Dharwad, Hubli
August 1, 2011 - August 31, 2013
Bachelor of Business Administration at Karnatak University Dharwad, Hubli
June 1, 2008 - July 31, 2011

Qualifications

AI Security & Governance Certified – Securiti
January 11, 2030 - August 1, 2025
PrivacyOps Certified – Securiti
January 11, 2030 - August 1, 2025
Google Project Management Professional (PMP)- Coursera
January 11, 2030 - August 1, 2025
Social Psychology - Wesleyan University- Coursera
January 11, 2030 - August 1, 2025
Automation Architect- airSlate
January 11, 2030 - August 1, 2025
Lean Six Sigma AI Yellow Belt – S & G Consulting
January 11, 2030 - August 1, 2025
Microsoft Azure Administration Certification- Udemy
January 11, 2030 - August 1, 2025
ServiceNow Administrator Certification - Udemy
January 11, 2030 - August 1, 2025
Cybersecurity Fundamentals- Cisco
January 11, 2030 - August 1, 2025
Networking Fundamentals- Cisco
January 11, 2030 - August 1, 2025

Industry Experience

Software & Internet, Professional Services, Computers & Electronics, Transportation & Logistics, Manufacturing, Financial Services
    paper Digital Workplace Solutions, Digital Business Operations, IT Service desk, IT Help desk

    Results-driven service desk-project management professional with over 5+ years experience leading high-impact IT support initiatives and digital workplace solutions. Adept at managing teams, incidents, escalations ensuring swift resolution, and optimizing processes to enhance operational efficiency. Proven ability to engage with C-level executives and stakeholders through clear communication, progress update and reviews, strategic decision-making. Skilled in cross-functional collaboration, team leadership, and mentoring, fostering high-performance teams and continuous improvement. Strong analytical mindset with a focus on risk management, SLA adherence, and customer satisfaction. Adept at supporting remote workforce across the US, the UK&I, EMEA, and Australia.