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I am a strategic and results-oriented Senior Business and Technical Analyst and a certified Project Management Professional (PMP) with more than 20 years delivering healthcare IT and digital health solutions. I translate complex business objectives into scalable, actionable outcomes and thrive on cross-functional collaboration to drive patient safety and clinical workflow improvements. I excel at leading data integration and interoperability initiatives (HL7, FHIR, EMR/EHR, DIS, EMPI), engaging stakeholders across provincial and national health systems, and guiding change implementations in regulated healthcare environments. I bridge business and technical teams, create clear documentation, and deliver end-to-end solutions that streamline operations and elevate care quality.…I am a strategic and results-oriented Senior Business and Technical Analyst and a certified Project Management Professional (PMP) with more than 20 years delivering healthcare IT and digital health solutions. I translate complex business objectives into scalable, actionable outcomes and thrive on cross-functional collaboration to drive patient safety and clinical workflow improvements. I excel at leading data integration and interoperability initiatives (HL7, FHIR, EMR/EHR, DIS, EMPI), engaging stakeholders across provincial and national health systems, and guiding change implementations in regulated healthcare environments. I bridge business and technical teams, create clear documentation, and deliver end-to-end solutions that streamline operations and elevate care quality.

Joshua A. Huchton

Project Manager, UX Designer, UI Designer, +4

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I am a strategic and results-oriented Senior Business and Technical Analyst and a certified Project Management Professional (PMP) with more than 20 years delivering healthcare IT and digital health solutions. I translate complex business objectives into scalable, actionable outcomes and thrive on cross-functional collaboration to drive patient safety and clinical workflow improvements. I excel at leading data integration and interoperability initiatives (HL7, FHIR, EMR/EHR, DIS, EMPI), engaging stakeholders across provincial and national health systems, and guiding change implementations in regulated healthcare environments. I bridge business and technical teams, create clear documentation, and deliver end-to-end solutions that streamline operations and elevate care quality.…I am a strategic and results-oriented Senior Business and Technical Analyst and a certified Project Management Professional (PMP) with more than 20 years delivering healthcare IT and digital health solutions. I translate complex business objectives into scalable, actionable outcomes and thrive on cross-functional collaboration to drive patient safety and clinical workflow improvements. I excel at leading data integration and interoperability initiatives (HL7, FHIR, EMR/EHR, DIS, EMPI), engaging stakeholders across provincial and national health systems, and guiding change implementations in regulated healthcare environments. I bridge business and technical teams, create clear documentation, and deliver end-to-end solutions that streamline operations and elevate care quality.

Available to hire

I am a strategic and results-oriented Senior Business and Technical Analyst and a certified Project Management Professional (PMP) with more than 20 years delivering healthcare IT and digital health solutions. I translate complex business objectives into scalable, actionable outcomes and thrive on cross-functional collaboration to drive patient safety and clinical workflow improvements.

I excel at leading data integration and interoperability initiatives (HL7, FHIR, EMR/EHR, DIS, EMPI), engaging stakeholders across provincial and national health systems, and guiding change implementations in regulated healthcare environments. I bridge business and technical teams, create clear documentation, and deliver end-to-end solutions that streamline operations and elevate care quality.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Work Experience

Sr. Business Analysis, PrescribeIT / Pharmacy Team at TELUS Health

January 1, 2020 - Present

Translate end-user and regulatory requirements into actionable system specifications, leading the analysis and design of Kroll, PharmacyLink, PConnect, and PrescribeIT applications. Act as a key liaison between technical and clinical teams to ensure user-centred design. Collaborate with clinicians, IT staff, and project managers to deliver scalable healthcare solutions. Gather, validate, and document requirements to inform development and drive stakeholder alignment.

Learning Specialist II, MedAccess at S.i. Systems / TELUS Health

January 1, 2017 - January 1, 2020

Conducted workflow analysis for 150+ medical clinics, translating business needs into customised EHR training plans. Enhanced clinical efficiency through targeted EHR configuration and workflow redesign. Standardised EHR configurations, reducing customisation efforts by 75%.

Technical Analyst II, Drug Information System at Health Information Technology Systems – NS / NS Health Authority

January 1, 2011 - January 1, 2017

Served as technical liaison for the provincial Drug Information System. Authored architecture and workflow documents aligning with medication management standards (e.g., HL7, CDSA). Secured $8M in system funding through strategic planning and stakeholder engagement. Designed scalable test and production environments to support system expansion.

Customer Service Agent at Convergys

January 1, 2010 - January 1, 2011

Designed an Excel-based tool that improved call handling time by 15%. Consistently exceeded key performance indicators for call quality and efficiency.

Health Information Management - Analyst VI at University of California Davis Medical Center

January 1, 2007 - January 1, 2009

Co-led PhysicianConnect project integrating external providers via EpicCare Link. Delivered clinical data reports to inform hospital decision-making and cut departmental budgets. Conducted provider training sessions achieving 100% compliance.

Royalty/Business Analyst (US & Canada) at Oracle Corporation

January 1, 2003 - January 1, 2007

Oversaw royalty compliance and reporting for over 200 software licensing agreements, ensuring accurate and timely partner payments across U.S. and Canadian markets. Validated partner-submitted usage reports against contractual obligations and financial thresholds, coordinating with Legal and Finance on exceptions and adjustments. Streamlined reporting and reconciliation processes, contributing to a 20% reduction in error rates and enhanced audit compliance. Supported month-end and quarter-end financial close cycles by delivering validated revenue data.

Account Executive (Sales) at PC MALL

January 1, 2002 - January 1, 2003

Managed outbound B2B sales for IT products and services, building relationships with small to mid-sized business clients. Developed quotes, processed orders, and coordinated logistics for hardware and software from vendors including HP, Dell, and Cisco. Maintained client data and pipeline activity in Salesforce CRM, supporting accurate forecasting and account development efforts.

Health Services Management – Non-Commissioned Officer at U.S Air Force

January 1, 1991 - January 1, 2002

Served 11 years in the 4A0X1 Health Services Management career field, supporting large-scale military medical facilities across multiple locations. Provided leadership in medical administration, records management, personnel, resource planning, and system operations. Recognized with multiple awards for excellence and leadership.