I’m a creative content lead specialising in video editing with storytelling for brands like APE Nutrition and Mammaly. My focus is currently more product driven video and static ads that combine strong design fundamentals with an AI assisted workflow. I use Claude, Gemini, google veo 3, runway.…

Joshua Hein

I’m a creative content lead specialising in video editing with storytelling for brands like APE Nutrition and Mammaly. My focus is currently more product driven video and static ads that combine strong design fundamentals with an AI assisted workflow. I use Claude, Gemini, google veo 3, runway.…

Available to hire

I’m a creative content lead specialising in video editing with storytelling for brands like APE Nutrition and Mammaly.

My focus is currently more product driven video and static ads that combine strong design fundamentals with an AI assisted workflow. I use Claude, Gemini, google veo 3, runway.

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Language

English
Fluent
German
Fluent
Afrikaans
Fluent

Work Experience

Freelance Creative Video Editor & Communication Designer at Freelance
June 1, 2025 - Present
Freelance creative lead for social storytelling, producing product-focused video and static ads for brands such as APE Nutrition and Mammaly. Develops production-ready visuals from high-level concepts using AI-assisted video and image generation to speed turnaround while maintaining brand standards.
Technical Expert at Apple Kurfürstendamm Berlin
January 1, 2024 - Present
Troubleshoots and repairs Apple devices; diagnoses issues and guides customers toward optimal repair or upgrade options; mentors teammates and delivers proactive, target-driven support in a busy store environment.
Technical Specialist at Apple Kurfürstendamm Berlin
November 1, 2021 - December 1, 2023
Delivered enthusiastic technical support to Apple customers, built strong relationships, handled store tasks, and shared knowledge to improve store performance.
Media Student at Berliner Zeitung
July 1, 2021 - October 1, 2021
Planned and created high-quality social media designs; collaborated under tight deadlines and mentored teammates when needed.
Customer Service Specialist at N26 Bank Berlin
August 1, 2018 - July 1, 2020
Ensured best-in-class service on social media channels; collaborated with marketing, PR & communications to improve customer experience and to innovate social media service offerings.

Education

Abitur at German International School of Cape Town
January 1, 2005 - January 1, 2016
Bachelor of Arts in Communication Design at Berlin School of Design & Communication, Berlin
January 1, 2020 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Retail, Professional Services

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