Available to hire
Hi there—I’m Joshua Mathews, a hospitality and operations leader with a proven track record of managing multi-property day-to-day operations, elevating guest experiences, and driving revenue growth. I excel at building strong teams, optimizing processes, and delivering consistent service excellence across hotels and events.
I’m passionate about applying my operations and people skills to help organizations scale, improve efficiency, and create memorable experiences. I’m a collaborative leader who values clear communication, hands-on training, and mentoring teams to meet and exceed goals.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
Sales Director at Onchain Innovations
February 1, 2025 - November 1, 2025Helped onboard new customers into the company’s products and ensured a smooth start. Responded to user questions and solved issues quickly to keep people happy and engaged. Built strong relationships with community members and maintained a positive presence across social channels.
General Manager at Ramada by Wyndham
January 1, 2024 - December 1, 2024Oversee daily hotel operations and ensure guest satisfaction. Manage budgets, financial reporting, and staffing. Implement quality control procedures and maintain brand standards.
General Manager at Super 8 by Wyndham
June 1, 2023 - December 1, 2023Led hotel operations, focusing on guest experience and financial growth. Developed strategies to improve occupancy and revenue. Trained staff and ensured compliance with safety regulations.
General Manager at Days Inn by Wyndham
July 1, 2021 - March 1, 2023Assisted guests with reservations, inquiries, and recommendations. Helped plan events and ensured a positive guest experience.
Concierge (Part Time) at Days Inn by Wyndham
October 1, 2020 - June 1, 2021Assisted guests with reservations, inquiries, and recommendations. Helped plan events and ensured a positive guest experience.
Senior Sales Manager at G3 Tapes Inc.
January 1, 2016 - September 1, 2021Managed sales and client relationships, meeting revenue targets. Developed strategies to promote products and expand the customer base.
Production Manager at G3 Tapes Inc.
August 1, 2017 - August 1, 2020Supervised production operations and ensured quality control. Managed a team and improved efficiency in manufacturing.
Warehouse Manager at G3 Tapes Inc.
August 1, 2014 - August 1, 2018Over saw warehouse operations, inventory management, and shipping. Improved inventory control and logistics.
Event Security at 4K Staffing
January 1, 2016 - March 1, 2020Provided security at events, ensuring the safety of attendees.
Warehouse Associate at G3 Tapes Inc.
June 1, 2011 - July 1, 2014Assisted with warehouse operations and inventory tracking.
Education
Biochemistry at University of California, Merced
January 11, 2030 - December 10, 2025General Business Administration and Management at Grossmont College
January 11, 2030 - December 10, 2025Bachelor of Science in Biochemistry at University of California, Merced
January 11, 2030 - December 10, 2025General Business Administration and Management at Grossmont College
January 11, 2030 - December 10, 2025General Business Administration and Management at University of California, Merced
January 11, 2030 - December 10, 2025Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
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