Available to hire
Hi, I’m Jovan Radojčić. I’m currently completing a Bachelor’s degree in Ecology at the Faculty of Geography in Belgrade. I combine hands-on IT monitoring and technical support experience with construction site coordination and logistics, which has taught me to stay calm under pressure and deliver reliable results.
I’m a quick learner, reliable teammate, and I enjoy turning complex challenges into practical solutions. I’m open to relocation and excited to contribute my analytical and operational skills to a dynamic team.
Skills
Experience Level
Expert
Language
Serbian
Fluent
English
Advanced
Work Experience
Processing and Monitoring Analyst at Euronet Worldwide inc.
May 1, 2025 - PresentMonitoring and analyzing transaction flow (Grafana and Graylog) across day and night cycles; identifying issues and coordinating with technical teams to resolve them; creating and managing tickets; monitoring file transfer protocols with clients and intervening when necessary.
Technical Support and Monitoring Analyst at Euronet Worldwide inc.
January 1, 2024 - May 31, 2025Incident and request management with daily reporting; collaborating with internal and external teams; first-level support for internal and external customers; daily cooperation with ICOs (International card organizations – VISA, Mastercard, etc.) and their technical departments.
Building Site Manager at SOS Enterprise Union doo, Belgrade
February 1, 2021 - January 31, 2024Managing and assessing construction personnel; maintaining records of hours and wages; communicating with investors; ordering materials and tools; updating measurement books for gypsum works on Belgrade Waterfront (Symphony A and B, Metropolitan).
Logistic Associate for a Construction Company at SOS Enterprise Union doo, Belgrade
May 1, 2020 - January 31, 2021Preparing and delivering applications for work visas and permits; tracking hourly rates and worker expenses; coordinating travel for work projects and assignments in Germany.
Data entering for a football website at SOS Enterprise Union doo, Belgrade
August 1, 2010 - June 30, 2015Editing a Serbian second-tier football league website; entering latest results and match details; tracking team rosters, news and referee reports; coordinating with teams to ensure accurate data.
Education
Bachelor's degree at Faculty of Geography in Belgrade
October 1, 2014 - December 25, 2025Qualifications
Industry Experience
Software & Internet, Real Estate & Construction, Media & Entertainment, Professional Services, Transportation & Logistics
Skills
Experience Level
Expert
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