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AI Operations Specialist & RLHF Expert with a background in Psychology. I specialize in high-complexity model evaluation, prompt engineering, and sentiment analysis. With over 3 years of experience in the RLHF space (Appen, Outlier), I help developers improve LLM accuracy, safety, and human-voice alignment. I am known for providing robust, logical justifications and identifying subtle linguistic nuances that automated systems miss. My goal is to bridge the gap between technical data integrity and human-centric reasoning.…AI Operations Specialist & RLHF Expert with a background in Psychology. I specialize in high-complexity model evaluation, prompt engineering, and sentiment analysis. With over 3 years of experience in the RLHF space (Appen, Outlier), I help developers improve LLM accuracy, safety, and human-voice alignment. I am known for providing robust, logical justifications and identifying subtle linguistic nuances that automated systems miss. My goal is to bridge the gap between technical data integrity and human-centric reasoning.

Joyce Goins

Data Analyst, AI Prompt Engineer, Content Strategist

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AI Operations Specialist & RLHF Expert with a background in Psychology. I specialize in high-complexity model evaluation, prompt engineering, and sentiment analysis. With over 3 years of experience in the RLHF space (Appen, Outlier), I help developers improve LLM accuracy, safety, and human-voice alignment. I am known for providing robust, logical justifications and identifying subtle linguistic nuances that automated systems miss. My goal is to bridge the gap between technical data integrity and human-centric reasoning.…AI Operations Specialist & RLHF Expert with a background in Psychology. I specialize in high-complexity model evaluation, prompt engineering, and sentiment analysis. With over 3 years of experience in the RLHF space (Appen, Outlier), I help developers improve LLM accuracy, safety, and human-voice alignment. I am known for providing robust, logical justifications and identifying subtle linguistic nuances that automated systems miss. My goal is to bridge the gap between technical data integrity and human-centric reasoning.

Available to hire

AI Operations Specialist & RLHF Expert with a background in Psychology. I specialize in high-complexity model evaluation, prompt engineering, and sentiment analysis. With over 3 years of experience in the RLHF space (Appen, Outlier), I help developers improve LLM accuracy, safety, and human-voice alignment. I am known for providing robust, logical justifications and identifying subtle linguistic nuances that automated systems miss. My goal is to bridge the gap between technical data integrity and human-centric reasoning.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

AI Model Evaluator & Content Specialist (Contract) at Appen | Outlier.ai | Telus International

January 1, 2022 - Present

Conducted rigorous evaluation of large language models for accuracy, safety, and alignment; performed data labeling and content moderation to mitigate model hallucinations; supported global AI deployment initiatives; applied rigorous data verification and sentiment labeling to improve model behavior.

Personal Assistant & House Manager at Private Executive

June 1, 2022 - September 1, 2025

Established high-efficiency operational protocols for complex residential and professional environments; improved daily workflow by 20%; managed confidential communications and logistics with high integrity, aligning with data privacy requirements of agency-level AI projects.

Founder & Digital Strategist at Embracing Daisy (Digital Brand)

November 1, 2025 - Present

Built end-to-end digital brand architecture leveraging AI for niche market identification and sentiment mapping; developed a structured content lifecycle and product roadmap to streamline research, writing, and asset creation.