I am a proactive virtual assistant with strong communication and organizational skills, focused on delivering efficient administrative support and smooth daily operations. I excel at coordinating schedules, preparing documentation, and ensuring projects stay on track while maintaining a friendly, professional demeanor. I am committed to supporting business goals and providing exceptional virtual assistance with a consistent focus on excellence. I thrive in fast-paced environments, adapt quickly, and enjoy building positive relationships with clients, colleagues, and stakeholders.

Chukwuemeka Ijeoma Joy

I am a proactive virtual assistant with strong communication and organizational skills, focused on delivering efficient administrative support and smooth daily operations. I excel at coordinating schedules, preparing documentation, and ensuring projects stay on track while maintaining a friendly, professional demeanor. I am committed to supporting business goals and providing exceptional virtual assistance with a consistent focus on excellence. I thrive in fast-paced environments, adapt quickly, and enjoy building positive relationships with clients, colleagues, and stakeholders.

Available to hire

I am a proactive virtual assistant with strong communication and organizational skills, focused on delivering efficient administrative support and smooth daily operations. I excel at coordinating schedules, preparing documentation, and ensuring projects stay on track while maintaining a friendly, professional demeanor.

I am committed to supporting business goals and providing exceptional virtual assistance with a consistent focus on excellence. I thrive in fast-paced environments, adapt quickly, and enjoy building positive relationships with clients, colleagues, and stakeholders.

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Language

English
Fluent

Work Experience

Class Administrator at Chrystalline Nursery and Primary School
January 1, 2023 - December 31, 2023
Developed lesson notes, class activities, and weekly assessments to support pupils’ academic progress. Maintained accurate attendance, performance, and classroom documentation. Communicated professionally with parents and school administration regarding student progress and behaviour. Demonstrated strong multitasking, organization, and time-management skills by effectively running two classrooms after the Primary 2 teacher retired.
Collection Officer at Newsedge Enterprises
October 1, 2022 - January 31, 2023
Contacted customers to remind them of outstanding loan repayments and provided guidance on repayment options. Maintained accurate call logs, customer records, and repayment data for follow-up and reporting. Handled high-volume outbound calls to over 200 customers while remaining professional, patient, and solution-focused.
Customer Service Representative at Communication Network Support Services Limited (CNSSL)
August 1, 2021 - September 30, 2022
Provided customer service support for multiple agencies, including MTN, by handling customer inquiries, resolving issues, and offering timely solutions. Managed inbound and outbound calls of about 1000+ in a week with accuracy, empathy, and strong communication skills. Documented customer interactions, updated digital records, and ensured proper follow-up on unresolved cases using CRM tools and internal platforms.
Class Administrator at LAURISDAN NURSERY AND PRIMARY SCHOOL
August 1, 2016 - December 31, 2019
Taught Nursery 2 pupils during the school’s early startup phase, establishing class routines, lesson plans, and foundational learning activities. Assisted with administrative tasks such as record keeping, lesson documentation, and planning weekly activities. Returned to support the Primary 2 class by assisting the main teacher with teaching, documentation, and classroom management.
Mentor at Young, Saved And Beautiful (YSB)
May 1, 2021 - Present
Planned and moderated weekly sessions on topics including spiritual growth, financial literacy, and personal development. Assisted in organizing YSB Mentoring Academy, coordinating speakers, assigning topics, preparing materials, and managing all arrangements for onboarding girls. Supported the leader in planning and executing The Teen Girl’s Guide: Navigating Life book launch and Bloom Brunch, managing logistics, coordinating invitees, and ensuring smooth event flow.
Community Manager at She Is Beloved. Co
February 1, 2024 - Present
Head of community management, overseeing engagement and nurturing of teenage girls within the organization. Assisted in planning community events and outreach programs, including developing session plans and coordinating logistics. Contributed to creating a safe, supportive, and educational environment for young girls.

Education

Educational Management at University of Abuja
February 1, 2024 - January 16, 2026
IJMB Diploma at Interim Joint Matriculation Board (IJMB) Diploma Center - College of Education
January 1, 2020 - December 31, 2021
Educational Management at University of Abuja
February 1, 2024 - January 16, 2026
IJMB Diploma at Interim Joint Matriculation Board (IJMB) Diploma Center - College of Education
January 1, 2020 - January 1, 2021

Qualifications

NOBLE ASSISTANTS - Virtual Assistant
January 11, 2030 - January 16, 2026
SHAW ACADEMY - Graphic Design
January 11, 2030 - January 16, 2026
SHE LEADS AFRICA - Executive Virtual Assistant
January 11, 2030 - January 16, 2026
Noble Assistants - Virtual Assistant
January 11, 2030 - January 16, 2026
Shaw Academy - Graphic Design
January 11, 2030 - January 16, 2026
She Leads Africa - Executive Virtual Assistant
January 11, 2030 - January 16, 2026

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment, Non-Profit Organization