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I am an empathetic, detail-oriented UX/UI Designer with a background in psychology and rehabilitation, focusing on patient care operations and clinical systems. I translate user needs into intuitive digital experiences that improve workflow efficiency, accessibility, and outcomes in healthcare and wellness applications. I combine analytical insights, precise documentation, and human-centered design to create impactful solutions that empower clinicians and patients. I value collaboration, clear communication, and delivering experiences that feel premium and accessible.…I am an empathetic, detail-oriented UX/UI Designer with a background in psychology and rehabilitation, focusing on patient care operations and clinical systems. I translate user needs into intuitive digital experiences that improve workflow efficiency, accessibility, and outcomes in healthcare and wellness applications. I combine analytical insights, precise documentation, and human-centered design to create impactful solutions that empower clinicians and patients. I value collaboration, clear communication, and delivering experiences that feel premium and accessible.

Jacqueline Pineda

UX Designer, UI Designer, Product Designer, +2

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I am an empathetic, detail-oriented UX/UI Designer with a background in psychology and rehabilitation, focusing on patient care operations and clinical systems. I translate user needs into intuitive digital experiences that improve workflow efficiency, accessibility, and outcomes in healthcare and wellness applications. I combine analytical insights, precise documentation, and human-centered design to create impactful solutions that empower clinicians and patients. I value collaboration, clear communication, and delivering experiences that feel premium and accessible.…I am an empathetic, detail-oriented UX/UI Designer with a background in psychology and rehabilitation, focusing on patient care operations and clinical systems. I translate user needs into intuitive digital experiences that improve workflow efficiency, accessibility, and outcomes in healthcare and wellness applications. I combine analytical insights, precise documentation, and human-centered design to create impactful solutions that empower clinicians and patients. I value collaboration, clear communication, and delivering experiences that feel premium and accessible.

Available to hire

I am an empathetic, detail-oriented UX/UI Designer with a background in psychology and rehabilitation, focusing on patient care operations and clinical systems. I translate user needs into intuitive digital experiences that improve workflow efficiency, accessibility, and outcomes in healthcare and wellness applications.

I combine analytical insights, precise documentation, and human-centered design to create impactful solutions that empower clinicians and patients. I value collaboration, clear communication, and delivering experiences that feel premium and accessible.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Medical Receptionist at Mi Sueno Speech Therapy

August 1, 2025 - Present

Streamlined patient intake and front desk operations, improving client experience by reducing check-in time by 20% through optimized documentation workflows. Processed payments, insurance authorizations, and pre-certifications with 100% accuracy, leveraging internal tracking systems and online portals to ensure compliance. Facilitated communication between clients and clinical staff, enhancing documentation precision and team efficiency by implementing standardized record management procedures.

Physical Therapy Aide at Advanced Dynamic Therapy

January 1, 2025 - March 1, 2025

Assisted patients with therapy sessions, boosting exercise adherence by guiding activities per PT care plans and providing empathetic support. Maintained and organized therapy equipment, ensuring operational readiness and minimizing downtime during patient sessions. Scheduled appointments and optimized patient flow using WebPT software, improving scheduling efficiency by 15%.

Rehab Aide at Cedars-Sinai MDRH

May 1, 2021 - January 1, 2025

Assisted PT/OT with patient mobility and ADL activities, enhancing patient safety and comfort during therapy sessions. Managed departmental documentation, improving administrative accuracy by streamlining payroll tracking in Kronos and maintaining precise spreadsheets. Maintained clean and organized clinical spaces, performing safety audits and managing equipment inventory to optimize operational efficiency.