Virtual Assistant & Store Builder at ecom expertech

Provided virtual assistant support focused on e-commerce operations and store building. Supported inventory and purchasing workflows, tracked stock levels and reorders, and maintained documentation through spreadsheets and reporting. Managed Shopify tasks including updating product details, syncing listings, and handling day-to-day store operations. Assisted with cost of goods (COG) tracking and supplier/order coordination including placing orders, updating lead times, coordinating shipments, and tracking expenses per order. Supported administrative workflow by managing click-up updates, recording meetings, and maintaining weekly reports to ensure smooth operations.

Office Assistant at Mufflerhaus Exhaust System Corp.

Provided office administrative support including handling communications and assisting with day-to-day office tasks. Supported scheduling and coordination activities and maintained records/documentation for business operations.

Shopify Virtual Assistant at Upwork Shopif y Virtual Assistant (multiple clients listed: Shop ify V A & Designer, Dropbee Digital, Blossom s Digital, Mufflerhaus Exhaust System Corp.)

Worked as a Shopify virtual assistant and designer across multiple projects. Updated and maintained product descriptions, performed product research, and managed inventory using Zendy or similar import/catalog tools. Handled customer engagement by responding to product reviews and customer inquiries. Supported e-commerce development for physical businesses in New Zealand by designing and customizing online stores and ensuring a smooth shopping experience. Created promotional visual assets and managed product catalog/SEO/price adjustments. Delivered customer support via email and social media channels.