Hi, I'm Josefino De Guzman, a goal-driven shop manager with 8+ years of experience in store operations, customer service, and financial management. I excel at overseeing daily transactions, inventory control, and orders, consistently delivering value and memorable shopping experiences. I pride myself on implementing promotions and strategies that foster repeat business and efficient resource management. Throughout roles ranging from boutique shop owner to front-line seller and intern, I have built a hands-on approach to leadership, teamwork, and process improvement. I thrive in fast-paced environments, adapt quickly, and focus on measurable results that boost retention and profitability.

Josefino De Guzman

Hi, I'm Josefino De Guzman, a goal-driven shop manager with 8+ years of experience in store operations, customer service, and financial management. I excel at overseeing daily transactions, inventory control, and orders, consistently delivering value and memorable shopping experiences. I pride myself on implementing promotions and strategies that foster repeat business and efficient resource management. Throughout roles ranging from boutique shop owner to front-line seller and intern, I have built a hands-on approach to leadership, teamwork, and process improvement. I thrive in fast-paced environments, adapt quickly, and focus on measurable results that boost retention and profitability.

Available to hire

Hi, I’m Josefino De Guzman, a goal-driven shop manager with 8+ years of experience in store operations, customer service, and financial management. I excel at overseeing daily transactions, inventory control, and orders, consistently delivering value and memorable shopping experiences. I pride myself on implementing promotions and strategies that foster repeat business and efficient resource management.

Throughout roles ranging from boutique shop owner to front-line seller and intern, I have built a hands-on approach to leadership, teamwork, and process improvement. I thrive in fast-paced environments, adapt quickly, and focus on measurable results that boost retention and profitability.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Work Experience

Boutique Shop Owner at Beda Shop
August 1, 2025 - August 1, 2025
Provided excellent customer service by solving product inquiries and purchase requests, synthesizing customer approach and creating value-added sales promotions, thereby increasing retention rates. Oversaw inventory via weekly stock-taking to ensure product availability and implemented promotional strategies to drive repeat business.
Direct Seller / Store Clerk at Pyn’s Boutique
August 1, 2020 - August 1, 2020
Demonstrated a commitment to trust-based, service-oriented merchandise by efficiently preparing and organizing customer orders, accurately processing transactions (Cash & Credit), and promptly resolving issues. These actions ensured consistent service quality and reliability, resulting in significant repeat sales.
Intern – Customer & Admin Support at People Partners BPO
June 1, 2017 - June 1, 2017
Supported customer service team with inquiries via phone, email, and in-person. Assisted with scheduling, order processing, and business communications. Helped prepare promotional materials and coordinate small events.

Education

Bachelor of Science in Entrepreneurship at Thames International Business School
June 1, 2010 - April 1, 2018
BSBA in Marketing at Thames International Business School
June 1, 2010 - April 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail