Juan Israel Ocasio

Ensure compliance with federal and state laws and prevent fraudulent activity by following Webster Bank policies and procedures. Compile end-of-day totals and morning proofs to support balance sheets for auditors and bank records. Communicate with customers and colleagues via Teams and email, and maintain detailed records of wire operations, modifications, troubleshooting, and investigations using Salesforce.

Support multiple banking centers with daily reports, auditing, and filing while building rapport with clients to generate leads and potential sales. Cover shifts at high-volume locations when colleagues were on PTO or off-site for meetings and training, maintaining consistent customer service and professionalism across branches. Participate in team-building and sales tactics through monthly meetings to reinforce best practices and behaviors in the field.

Manage studio operations, including bookkeeping, accounting, annual reports, and audit readiness. Drive sales through online marketing, merchandise, promotions, referrals, and engaging social media content to grow brand awareness. Collaborate with partners to deliver a full independent record label experience for clients. Publish and distribute client music and visuals via social media, streaming platforms, and other online channels while creating multi-platform content to increase sales and reach. Produce and engineer client projects end-to-end: composing, arranging, producing, mixing, and mastering. Professionally track vocals and instruments using advanced techniques and correct gain staging, equalization, compression, saturation, and related processing to deliver clean, accurate audio. Troubleshoot analog and digital equipment, handle basic electronics/soldering, repair faulty wires and audio cables, and maintain studio supplies. Coach clients on skills needed to build a career as