JUSTINE SILWIMBA

Maintained day-to-day bookkeeping records including expense tracking, ledger entries, and month-end close support. Prepared and issued client invoices, tracked payments, and followed up on outstanding balances. Assisted with organizing documentation for tax preparation and filing for freelance and small-business clients. Performed account reconciliation across bank and client records to identify and resolve discrepancies.

Labeled scanned documents and forms for document-AI training pipelines using precise bounding boxes around text fields, tables, and key entities. Performed OCR output verification by comparing extracted text against the source documents to catch misreads, layout errors, and low-confidence extractions. Maintained annotation consistency by following detailed guidelines and QA checklists across multi-page mixed-format document sets.

Wrote and edited company marketing content, website copy, and partnership communications. Produced SEO-aware tourism market research reports including competitor positioning and pricing trend analysis. Managed social media presence and customer communications, and conducted market/competitive research using authoritative travel and tourism sources to support decision-making.