Hi, I'm Kimberly Chanclor, a digital marketing and brand design expert with extensive experience in business management and social media strategy. Over nearly a decade, I have sharpened my skills in identifying key customer bases to influence marketing strategies and increase customer retention significantly. I’m passionate about growing new clientele and establishing strong relationships through innovative advertising and strategic promotions. I take pride in my excellent customer service skills, consistently receiving high satisfaction ratings through efficient resolution of issues and quick response times. I enjoy leveraging my skills to help companies, especially small business owners. expand their commercial contractor networks and improve brand presence in competitive industries.

Kimberly Chanclor

4.4 (5 reviews)

Hi, I'm Kimberly Chanclor, a digital marketing and brand design expert with extensive experience in business management and social media strategy. Over nearly a decade, I have sharpened my skills in identifying key customer bases to influence marketing strategies and increase customer retention significantly. I’m passionate about growing new clientele and establishing strong relationships through innovative advertising and strategic promotions. I take pride in my excellent customer service skills, consistently receiving high satisfaction ratings through efficient resolution of issues and quick response times. I enjoy leveraging my skills to help companies, especially small business owners. expand their commercial contractor networks and improve brand presence in competitive industries.

Available to hire

Hi, I’m Kimberly Chanclor, a digital marketing and brand design expert with extensive experience in business management and social media strategy. Over nearly a decade, I have sharpened my skills in identifying key customer bases to influence marketing strategies and increase customer retention significantly. I’m passionate about growing new clientele and establishing strong relationships through innovative advertising and strategic promotions.

I take pride in my excellent customer service skills, consistently receiving high satisfaction ratings through efficient resolution of issues and quick response times. I enjoy leveraging my skills to help companies, especially small business owners. expand their commercial contractor networks and improve brand presence in competitive industries.

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Language

Work Experience

Customer Service Representative at The Workhorse Company New Roads, Inc
December 31, 2007 - September 1, 2025
Provided excellent customer service from 2004 to 2007, managing data entry into the company database with accuracy and speed. Excelled in resolving customer issues efficiently without escalation and maintained a customer satisfaction rating of 97%, well above corporate goals.
Business Manager/Marketing Specialist at The Workhorse Company New Roads, Inc
December 30, 2023 - August 31, 2025
Identified the most valuable target customer base to influence marketing strategy, increasing retention by 27%. Grew new clientele and contractor relationships at a rate of 22% per year using story/experience ads, referral incentive promotions, and opportunity proposals to commercial contractors. Entered data and submitted valuable customer call information to the company database, supporting accurate and timely marketing decisions.

Education

Certificate Computer Technology and Customer Service at Middle Georgia Technical College
June 5, 2007 - March 3, 2022
Certification at Middle GA Technical College
January 1, 2007 - January 1, 2009

Qualifications

Certification
January 1, 2007 - January 1, 2009

Industry Experience

Computers & Electronics, Professional Services, Real Estate & Construction, Software & Internet, Travel & Hospitality, Other, Gaming, Media & Entertainment, Retail