Kenneth Bailey

Freelancer at Upwork

Online Store Manager/Product Merchandiser at Irish Tag Rugby Association, Hell & Back Events Group

Managed the online store for both companies; handled online orders, packing, sales, deliveries and custom jersey orders; stock levels, inventory, orders and deliveries.

Customer Support Agent/Office Administrator at Poker Stars.Com, Cherrywood BP

Handled customer queries, live chats, emails, telecoms; trained in in-house systems (ACES, CESAR & AMPS); achieved the highest customer feedback rating on the team.

Merchandising/Administration at Dangan Recruitment, Irish Times

Stock taking, promotion of stock, merchandising, facing; documentation of stock and sale records (MS Excel); other duties including Promotions/Admin/Stewarding & Cleaning.

Event Steward/Security at Horse Racing Ireland, Leopardstown Racecourse

Stern and effective area security; crowd control and allocated seating; public relations; repair and maintenance of tracks, fences, pitches; teamwork.

Welding assistant/General Labourer at Independent

Logistics, weighing, measuring, surveying, installations of gates, railings, fences; general labour including lifting, carrying, drilling, spray painting.

Chef assistant / Kitchen Porter at Royal Marine Hotel, Dun Laoghaire

Busy kitchen environment; prep, plating, cooking; porter duties and team-based collaboration.

Computer Teacher / Tutor at Southside Partnership, Ballybrack

Lesson plans for student groups and one-to-one teaching; designed presentations and curriculums; tutor induction and tech support.

Store Operative at Loop Living Furniture Store, Dun Laoghaire

Key holder; daily banking, cash/card transactions; store merchandising and deliveries; store upkeep.

Fundraiser & Direct Sales at C3 Marketing, Booterstown Road

Direct sales and fundraising; met targets; promotional activities; team and public engagement.

Office Worker / Public Advisor at Local Employment Services, Monkstown

General office work, typing, telecommunications; information and advice to the public; CV preparation.

Architect’s Assistant at OMS Architects, Dublin City Centre

College work placement; assisted lead architect; on-site vocations/experience.

Store / Warehouse Operative at Dunnes Stores Shopping Centre, Cornelscourt

Stocking and displaying shelves; logistics; stock rotation; customer service.

Online Order Manager/Shipping Supervisor at Golden Discs, Dundrum shopping centre

Managed online orders for picking, packing and shipping; Sales coordination and inventory management; Order assembly, Shipping and delivery for postal drop off and collection.

Store Operator/Customer Service Agent at Dealz Superstore, Dun Laoghaire

Handled cash register duties and customer based operations and queries; Inventory management and stock rotation; Warehouse and Delivery operations, including early morning starts.