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I am a versatile and detail-oriented professional with 20+ years of experience spanning customer service, administration, creative production, and AI data training. I excel at clear communication, strong organization, and reliability in both client-facing and remote technical environments. I adapt quickly to new technologies, maintain accuracy under pressure, and strive to create positive experiences for clients, teams, and partners in fast-paced, high-trust settings. I bring adaptability, confidentiality, and a proactive, solutions-oriented mindset to every project.…I am a versatile and detail-oriented professional with 20+ years of experience spanning customer service, administration, creative production, and AI data training. I excel at clear communication, strong organization, and reliability in both client-facing and remote technical environments. I adapt quickly to new technologies, maintain accuracy under pressure, and strive to create positive experiences for clients, teams, and partners in fast-paced, high-trust settings. I bring adaptability, confidentiality, and a proactive, solutions-oriented mindset to every project.

Kate Newton

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I am a versatile and detail-oriented professional with 20+ years of experience spanning customer service, administration, creative production, and AI data training. I excel at clear communication, strong organization, and reliability in both client-facing and remote technical environments. I adapt quickly to new technologies, maintain accuracy under pressure, and strive to create positive experiences for clients, teams, and partners in fast-paced, high-trust settings. I bring adaptability, confidentiality, and a proactive, solutions-oriented mindset to every project.…I am a versatile and detail-oriented professional with 20+ years of experience spanning customer service, administration, creative production, and AI data training. I excel at clear communication, strong organization, and reliability in both client-facing and remote technical environments. I adapt quickly to new technologies, maintain accuracy under pressure, and strive to create positive experiences for clients, teams, and partners in fast-paced, high-trust settings. I bring adaptability, confidentiality, and a proactive, solutions-oriented mindset to every project.

Available to hire

I am a versatile and detail-oriented professional with 20+ years of experience spanning customer service, administration, creative production, and AI data training. I excel at clear communication, strong organization, and reliability in both client-facing and remote technical environments.

I adapt quickly to new technologies, maintain accuracy under pressure, and strive to create positive experiences for clients, teams, and partners in fast-paced, high-trust settings. I bring adaptability, confidentiality, and a proactive, solutions-oriented mindset to every project.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

AI Dense Video Captioner (Contract, Remote) at Mercor

August 1, 2025 - Present

Analyze and annotate complex video content frame by frame, identifying subjects, objects, motion, camera work, and visual composition to advance AI’s understanding of cinematic structure and storytelling. Label audio and visual details, including dialogue, ambient sound, music, lighting, camera framing, camera motion, and atmosphere, to produce rich, high-precision training data that enhances multimodal AI performance and realism. Blend artistic insight with technical precision to help AI understand human movement, sound, and storytelling with greater depth and authenticity.

AI Model Trainer (Contract, Remote) at Mercor

August 1, 2025 - Present

Perform daily preference ranking of hundreds of multimodal AI outputs (images, audio, and video) against prompts to evaluate model performance and alignment. Apply systematic comparative judgment techniques to assess relevance, quality, and coherence of generative model outputs, ensuring consistent evaluation across diverse modalities. Maintain high accuracy and throughput in large-scale annotation workflows, contributing to reliable training data for model tuning and preference optimization. Collaborate with cross-functional AI teams to identify quality trends and provide actionable feedback for improving multimodal generative capabilities. Utilize specialized labeling platforms and guidelines to ensure precise annotation, supporting preference-based reinforcement learning and human feedback loops.

Administrative Assistant (Seasonal) at Stivers Consulting and Tax Services, Inc.

May 1, 2025 - October 14, 2025

Served as the first point of contact for clients, providing professional, friendly service and clear communication. Managed scheduling, documentation, and appointment coordination with accuracy and efficiency. Performed data entry, client record management, and administrative support using QuickBooks and Intuit Lacerte software.

Children’s Book Author (Freelance) at Empowerment Press

June 1, 2023 - Present

Wrote and published children’s books promoting emotional growth, confidence, and mindfulness. Collaborated with editors, illustrators, and readers to create engaging, age-appropriate stories. Managed outreach to schools, parents, and educators for events, readings, and promotional partnerships.

Member Services Coordinator & Lead at The Walt Disney Company

March 1, 2020 - October 14, 2025

Delivered premium guest service for Club 33 members, managing reservations and personalized experiences. Coordinated with internal departments and external vendors to plan and execute exclusive events. Led team operations, supervised schedules, and mentored staff to maintain high service standards.

Guest Talent Coordinator (Seasonal) at The Walt Disney Company

June 1, 2018 - October 14, 2025

Coordinated logistics and scheduling for entertainment talent during live events. Served as primary point of contact between performers and production teams, ensuring smooth event execution. Resolved last-minute issues quickly while maintaining professionalism and calm presence.

Guest Relations Hostess, Lead & VIP Tour Guide at The Walt Disney Company

September 1, 2018 - October 14, 2025

Provided front-line guest support, resolving escalated issues with empathy, professionalism, and a solutions-oriented approach. Led VIP and specialty tours, delivering engaging storytelling and personalized service. Acted as Lead for Guest Information Locations, mentoring team members and coordinating VIP tours with discretion and attention to detail. Assisted guests with special needs, including disability services.

Client Liaison at International Tour Specialists

January 1, 2015 - October 14, 2025

Managed travel and event logistics for luxury clients, ensuring seamless and high-quality service. Coordinated with vendors, resolved issues promptly, and maintained client satisfaction. Built strong client relationships through attentive, clear, and professional communication.

Dance Company Director & Instructor at School of Dance & Music

December 1, 2012 - October 14, 2025

Taught ballet, jazz, contemporary, and hip hop classes, created engaging learning environments, and choreographed performances. Registered students for classes, answered phones, and assisted families with bookings and recital details. Coordinated competition teams and recital lineups, ensuring seamless events and effective communication among students, families, and staff. Created show materials and schedules for recitals and competitions.

Dance Instructor/Front Desk Administrator at Academy of Performing Arts at New England

February 1, 2005 - October 14, 2025

Taught beginner to intermediate dance classes, choreographed routines, and provided constructive feedback. Managed reception duties and class logistics, greeting families and providing timely, informative communication.