KN

Kumaran Nalla Pitchu

Available to hire

Hi, I'm Kumaran Nalla Pitchu. I'm an email and SMS copywriter focused on retention for eCommerce and DTC brands.

About

Hi, I’m Kumaran Nalla Pitchu. I’m an email and SMS copywriter focused on retention for eCommerce and DTC brands. I craft lifecycle campaigns, product-led promotions, and urgent SMS messages. I work across the customer journey, aligning copy with brand voice and customer psychology. I’m detail-oriented, open to feedback, eager to learn, and thrive in fast-paced agency environments.

  • 2 years' experience
  • Joined January 2026

Languages

  • EnglishFluent

Industry experience

  • Retail
  • Software & Internet
  • Media & Entertainment
  • Professional Services

Work experience

Email & SMS Copywriter (Freelance / Portfolio based)Jan 2024 – Present · 2 yrs 11 mos

Wrote email and SMS campaigns for eCommerce brands with a focus on retention, customer education, and conversion. Created promotional emails, product-led campaigns, blog feature emails, and urgency-based SMS messages. Developed benefit-focused copy aligned with brand voice and customer psychology. Edited and refined copy to improve clarity, tone, and readability before final delivery.

Email & SMS Copywriter · Freelance / Portfolio basedJan 2024 – Present · 2 yrs 11 mos

Wrote email and SMS campaigns for ecommerce brands with a focus on retention, customer education, and conversion. Created promotional emails, product-led campaigns, blog feature emails, and urgency-based SMS messages. Developed benefit-focused copy aligned with brand voice and customer psychology. Edited and refined copy to improve clarity, tone, and readability before final delivery.

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