Available to hire
I am a Data & Business Analyst with 10+ years of experience delivering data-driven insights across global organizations, including Accenture, Deloitte, and Bank of America. I translate complex business needs into scalable analytics solutions—building SQL-based analytics, dashboards in Power BI and Tableau, and automated reporting frameworks that improve visibility, decision-making, and operational efficiency.
I specialize in data integrity, KPI governance, and agile delivery, collaborating with stakeholders to define requirements, map to data models, and drive continuous improvement. My work helps leadership monitor performance, identify root causes, and implement effective operational changes.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
German
Beginner
Work Experience
Business Analyst at Accenture Ireland
October 1, 2021 - February 28, 2023Conducted requirement analysis and solution design for banking projects (loans, financial agreements, and assets). Worked on Service Management, Change Management, and QA with Jira/Confluence automation. Created BRDs, FSDs, data mappings, and ETL documentation for data migration projects. Performed data analysis with SQL and delivered Power BI and Excel reports; improved data efficiency by 30%. Integrated Jira with Confluence to streamline processes and boosted team productivity by 15%. Collaborated with cross-functional teams to support end-to-end system implementations and minimize operational risk.
Business Analyst at CastleLake
March 1, 2021 - April 1, 2021Supported analytics and reporting initiatives within financial systems using Salesforce platforms. Developed process maps, reporting frameworks, and documentation to improve operational reporting. Collaborated with stakeholders to clarify requirements and enhance reporting accuracy across project deliverables.
Business Analyst at Castle Lake
March 1, 2021 - April 30, 2021Managed Salesforce-based projects in private banking, automating processes for loans and financial agreements. Developed process maps, WBS, BRDs, FSDs, and data mappings. Used Jira for project tracking within Scrum/Kanban and engaged stakeholders to clarify requirements, reducing miscommunication by 20%.
Business Analyst at Deloitte Dublin
January 1, 2015 - March 31, 2015Designed and delivered SLA reporting for operations management, drove programs from requirements gathering to solution delivery, translated SME inputs into process maps and validated them against business objectives.
Senior Business Analyst at Deloitte India
February 1, 2013 - October 31, 2014Led data analysis, reconciliation efforts, and automation initiatives; defined TO-BE processes and SLA measurement matrices; delivered documentation and support for cross-functional teams; focused on driving lean operations and process improvement.
Senior Analyst at Franklin Templeton
December 1, 2012 - February 28, 2013Led key critical projects, designing AS-IS and TO-BE process maps, drafting SOPs, creating documentation, and mentoring workforce automation initiatives using Access & Excel to improve KPI performance. Automated reporting and KPI tracking using SQL, Excel, and VBA.
Senior Analyst at XL Business Services
November 1, 2010 - November 30, 2012Provided analytical support for banking projects, generated US GAAP-compliant reports for financial assets and investment products, and automated reporting with VBA, SQL, and MS Access to reduce production time; managed stakeholder communications.
Senior Analyst – Analytics Reporting & Management at Bank of America
September 1, 2008 - November 30, 2010Automated workflow management, developed performance dashboards and reports using SQL and Tableau for private banking stakeholders; documented process maps and functional specs to support risk-free system enhancements; contributed to KPI analysis and governance.
Manager at GE Money (SBI Cards Support & Handling)
August 1, 2007 - August 31, 2008Developed client reports using SQL, Tableau; defined requirements and test plans for system enhancements; supported client communications and ensured test coverage.
Programmer at Infinity Audio Visuals
January 1, 2007 - June 30, 2007Developed client-driven solutions, gaining experience in requirement analysis and solution design.
Computer Programmer at Chiranjiv Bharti School
November 1, 2004 - December 31, 2006Developed VB and SQL-based software for student management systems, including attendance and report card automation.
Education
MCA (Master of Computer Applications) at Sikkim Manipal University
January 1, 2005 - December 31, 2007DNIIT at NIIT Gurgaon
January 1, 2003 - December 31, 2005B.Sc. (IT) at Sikkim Manipal University
January 1, 2000 - December 31, 2003PMP Certification at Agile Ceremonies / PMI
January 1, 2021 - December 31, 2021Tableau Certification, Python Certification at Self-Study / Certification
January 1, 2024 - December 31, 2024Power BI Certification at Self-Study / Certification
January 1, 2023 - December 31, 2023R Language Certification at Self-Study / Certification
January 1, 2016 - December 31, 2016Mercury Tools, ATS Testing Certification at Mercury Tools / ATS
January 1, 2008 - December 31, 2009Qualifications
PMP Certification
January 1, 2021 - December 31, 2021R Language Certification
January 1, 2016 - December 31, 2016Mercury Tools, ATS Certification
January 1, 2008 - December 31, 2009Master of Computer Applications (MCA)
January 11, 2030 - March 5, 2026Bachelor of Science – Information Technology
January 11, 2030 - March 5, 2026DNIIT
January 11, 2030 - March 5, 2026Tableau
January 1, 2024 - March 5, 2026Power BI
January 1, 2023 - March 5, 2026Agile Practices / PMP Concepts
January 1, 2021 - March 5, 2026R Programming
January 1, 2016 - March 5, 2026Industry Experience
Financial Services, Professional Services, Software & Internet, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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