LIASU KABIRU AYOMIDE
I’m Liasu Kabiru Ayomide, a detail-oriented, data-driven problem solver with hands-on experience in customer operations and data analysis.
About
I’m Liasu Kabiru Ayomide, a detail-oriented, data-driven problem solver with hands-on experience in customer operations and data analysis. I enjoy spotting patterns in information, documenting processes accurately, and turning insights into clear recommendations that non-technical teams can act on.
I’m currently working in customer service at a lending company while contributing to a live fintech analytics project through a data analytics internship. I focus on defining objectives and KPIs, improving record-keeping and reporting through CRM tracking, and using tools like SQL (MySQL), Power BI, DAX, and Excel to deliver stakeholder-ready insights.
- Joined October 2026
Industry experience
- Financial Services
- Software & Internet
More experts in Lagos, Nigeria
Work experience
Selected for a multidisciplinary “Experience Lab” internship programme, contributing to the data analytics track of a fintech digital banking support project. Help define objectives, business questions, and KPIs by reviewing the problem statement, project resources, and available data. Document assumptions and a proposed approach within a 4-week plan ahead of collaboration with Data Science, ML Engineering, and GenAI teams.
Resolved customer complaints and repayment-related issues while logging every case and outcome accurately in the company CRM. Identified recurring complaint and repayment patterns and reported them to supervisors to support process and policy improvements. Compiled customer feedback and issue trends into reports for the team lead to enable data-backed service decisions.
Education
Certifications and awards· 5
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