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I'm a dedicated professional with strong adaptability skills who strives to maintain a professional appearance and demeanour while delivering high-quality work. I am detail-oriented, time-efficient, and able to multitask effectively. I'm friendly, engaging, dependable, and a quick learner who collaborates well in teams, with solid communication and organisational skills.…

Diana Otieno

Project Manager, Brand Designer, Growth Marketer, +7

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I'm a dedicated professional with strong adaptability skills who strives to maintain a professional appearance and demeanour while delivering high-quality work. I am detail-oriented, time-efficient, and able to multitask effectively. I'm friendly, engaging, dependable, and a quick learner who collaborates well in teams, with solid communication and organisational skills.…

Available to hire

I’m a dedicated professional with strong adaptability skills who strives to maintain a professional appearance and demeanour while delivering high-quality work. I am detail-oriented, time-efficient, and able to multitask effectively.

I’m friendly, engaging, dependable, and a quick learner who collaborates well in teams, with solid communication and organisational skills.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Banquet Server at Talent Employment Agency

August 1, 2022 - November 1, 2023

Maintained event cleanliness, served courses promptly, and delivered courteous service to create memorable guest experiences. Responded to inquiries about event arrangements and menu options. Ensured high customer satisfaction through proactive table checks and flexible scheduling to meet event-specific needs.

Sales Assistant at Vector Marketing

January 1, 2023 - April 1, 2023

Handled customer inquiries, providing product information, availability, and pricing. Delivered prompt, courteous support both in person and over the phone. Used consultative sales techniques to assess needs and propose suitable products, collaborating with sales and marketing teams to ensure accurate product representation.

Assistant Manager at Vector Marketing

February 1, 2023 - April 1, 2023

Built a loyal, highly satisfied customer base through proactive management of team customer service strategies. Mentored team members to improve professional development and accountability. Assisted with scheduling, task assignments, and hiring suggestions to boost productivity and profitability.

Client Management at Mississauga Services to Seniors

May 1, 2024 - June 1, 2025

Coordinated the operational flow of a food bank distribution center from setup to breakdown. Managed inventory to ensure adequate supply to clients. Provided direct client support, including welcoming arrivals, assisting with food selection, and coordinating shipping. Created a welcoming, dignified experience for clients.

Production Assistant at Production Flux

May 1, 2025 - July 1, 2025

Headed wardrobe and design management for two short film productions, ensuring visual consistency and character authenticity. Supported film production processes including set lighting, camera positioning, and casting procedures. Assisted actors by running lines and providing emotional cue management to enhance performances. Served as co-lead actor in the first film and coordinated with the director to support the creative vision. Coordinated with support crew to maintain set presence.

Coordinator: Marketing and Growth at Abide in Order

January 1, 2026 - March 1, 2026

Collaborated with the brand coordinator and sales teams to develop brand and customer-centric campaigns. Managed customer engagement with company content and executed email campaigns, including graphic design components. Maintained brand voice across systems and partnered with external partners on joint campaigns. Prioritized and managed daily, weekly, and urgent tasks to meet deadlines.

Co-Chair, Interpersonal Relations, Youth Council at R.E.S.T Centres

August 1, 2025 - Present

Act as a liaison between client members and administrative leadership to improve service delivery. Drive community outreach and networking initiatives to promote organizational mission and secure broader support. Elevate youth voice in policy influence and change. Foster developmental growth for clients by embodying and promoting organizational mission. Foster an inclusive community environment by building relationships with internal and external stakeholders.

Co-Presenter, Youth Summit at R.E.S.T Centres

November 1, 2025 - Present

Influential voice in promoting youth presence in policy adjustment and change. Facilitate partner and audience engagement during continuation of summit. Creating and managing creative engagement and information dissemination tools.