JJ

John James P. Cordero

Available to hire

I’m John James P.

About

I’m John James P. Cordero, and I enjoy helping people and solving problems—whether I’m responding to customer needs, reviewing risk-related chat support and dispute/claim cases, or troubleshooting computers and mobile devices. I bring a friendly, service-focused mindset, and I’m comfortable working effectively even under pressure while staying organized and attentive to details.

I also love creative work: I’m a freelance digital artist and I’ve trained in animation, with experience teaching children, studying computer programming, and building practical skills through hands-on tech and art projects. Outside of work, I unwind by drawing, watching anime, reading, playing guitar, and playing video games—interests that keep my creativity and curiosity strong.

  • 8 years' experience
  • Joined October 2026

Industry experience

  • Education
  • Computers & Electronics
  • Professional Services
  • Media & Entertainment
  • Financial Services

Work experience· 5 roles

Customer Service RepresentativeJan 2020 – Jan 2024 · 4 yrs 1 mo

Provided customer service support for inquiries and concerns, ensuring helpful responses and smooth issue handling while meeting company expectations.

Risk AnalystJan 2020 – Jan 2022 · 2 yrs 1 mo

Handled risk-related operations including chat support, dispute processing, and claims review to support fair and accurate outcomes.

Risk Analyst (Chat Support, Disputes and Claims)Jan 2018 – Jan 2020 · 2 yrs 1 mo

Handled risk analysis tasks related to chat support, disputes, and claims for about two years, reviewing cases carefully and helping determine appropriate actions.

Risk Analyst (Chat Support, Dispute and Claims)Jan 2018 – Jan 2020 · 2 yrs 1 mo
Customer Service RepresentativeJan 2016 – Jan 2020 · 4 yrs 1 mo

Education· 9

· Pontevedra North Elementary School2005 – 2006
· Pontevedra National High School2013 – 2014
· Center for Biblical Studies Institute and Seminary2014 – 2016
· Pontevedra North Elementary School2005 – 2006

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