Available to hire
Detail-oriented and proactive Customer Service Professional with a proven track record in managing high-volume customer inquiries and achieving high satisfaction scores. Excited about leveraging telecommunications systems and CRM platforms to resolve issues efficiently. Seeking a part-time remote Customer Relations position that allows for flexible scheduling while providing excellent support skills in a dynamic software environment.
Skills
Experience Level
Expert
Expert
Language
English
Advanced
German
Intermediate
Work Experience
Business Development Internship (Remote) at Pixida GmbH, Munich
December 1, 2024 - December 1, 2024Implemented customer-focused solutions using 5+ discovery calls across EMEA markets. Delivered 30+ product demos to clients, focusing on customer experience and revenue growth.
Customer Service Representative at XYZ Company
October 1, 2022 - October 1, 2022Handled customer inquiries through various channels, maintaining high satisfaction levels and resolving issues promptly.
Education
Bachelor of Arts in International Business at Ostbayerische Technische Hochschule Amberg-Weiden
March 1, 2022 - May 1, 2025Bachelors Thesis at Pakistan Scouts Cadet College
August 1, 2016 - May 1, 2018Qualifications
Skills
Experience Level
Expert
Expert
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