I'm Karen Smith, a strategic growth marketing leader specialising in digital & AI marketing with 10+ years’ experience driving measurable growth across SaaS, technology and B2B organisations. I have expertise in ABM & digital first strategies, from SEO, AI brand discovery, paid advertising and performance analytics, using data-led decision making to optimise online visibility, demand generation and conversion in the Australian market. I bring hands-on execution and strategic leadership, delivering cross-functional programs, transforming brands, and building high-performing teams. My work ranges from ABM and digital marketing transformations to partnerships and multi-channel campaigns that have delivered multi-million-dollar ARR growth and tens of millions in pipeline. I'm based in Australia, and I have extensive experience across global brands. I'm happy to work with Australian or International clients on a contract / consultancy basis.

Karen Smith

I'm Karen Smith, a strategic growth marketing leader specialising in digital & AI marketing with 10+ years’ experience driving measurable growth across SaaS, technology and B2B organisations. I have expertise in ABM & digital first strategies, from SEO, AI brand discovery, paid advertising and performance analytics, using data-led decision making to optimise online visibility, demand generation and conversion in the Australian market. I bring hands-on execution and strategic leadership, delivering cross-functional programs, transforming brands, and building high-performing teams. My work ranges from ABM and digital marketing transformations to partnerships and multi-channel campaigns that have delivered multi-million-dollar ARR growth and tens of millions in pipeline. I'm based in Australia, and I have extensive experience across global brands. I'm happy to work with Australian or International clients on a contract / consultancy basis.

Available to hire

I’m Karen Smith, a strategic growth marketing leader specialising in digital & AI marketing with 10+ years’ experience driving measurable growth across SaaS, technology and B2B organisations. I have expertise in ABM & digital first strategies, from SEO, AI brand discovery, paid advertising and performance analytics, using data-led decision making to optimise online visibility, demand generation and conversion in the Australian market.

I bring hands-on execution and strategic leadership, delivering cross-functional programs, transforming brands, and building high-performing teams. My work ranges from ABM and digital marketing transformations to partnerships and multi-channel campaigns that have delivered multi-million-dollar ARR growth and tens of millions in pipeline.

I’m based in Australia, and I have extensive experience across global brands. I’m happy to work with Australian or International clients on a contract / consultancy basis.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Founder & Lead Consultant at Paddedfeet Marketing
April 1, 2025 - Present
Founder and lead consultant for a marketing consultancy focused on growing brands through smart marketing, data, AI and digital transformation. Delivered growth strategies across health and wellness sectors, increasing new patient bookings by 25% and qualified opportunities by 30% through ABM, AI-driven search optimisation, content and digital partnerships.
Director of Strategic Marketing at Kinetic IT
December 1, 2023 - March 31, 2025
Led brand positioning and growth strategy across enterprise targets with a multi-channel, partner-led approach. Drove digital transformation through AI, automation, CRM and data tracking; launched ABM program; built an insight-led content funnel; increased website traffic and engagement fivefold.
Head of Marketing & Growth at Education Horizons
February 1, 2022 - September 30, 2023
Led global marketing and growth, defined brand positioning and value proposition, delivered a $10M revenue increase in year one; launched a go-to-market for a new SaaS School Management System; implemented ABM strategies and consolidated multiple brands to a single platform.
Head of Sales & Marketing at Peninsula Health / MePACS
March 1, 2016 - February 28, 2022
Transformed marketing and customer engagement, delivering 240% customer growth; partnered with Samsung to launch a wearable in aged care/NDIS market; implemented CRM automation and multi-channel campaigns delivering strong ROI.
Senior Marketing Manager - Communications and Content Lead at Telstra
August 1, 2014 - August 31, 2015
Led onboarding and lifecycle marketing programs; developed 'First 100 Days' onboarding strategy, increasing advocacy and NPS; delivered dynamic, trigger-based email/mobile campaigns and an onboarding portal that trebled engagement.
Senior Campaign Marketing Manager at Xero PLC
October 1, 2013 - March 31, 2014
Built a 12-month integrated campaign and content strategy; launched regional campaigns and a partner portal that achieved 50% engagement in the first week and 10,000+ unique visitors, contributing to revenue uplift.
Go To Market Senior Marketing Manager at Microsoft Advertising
February 1, 2006 - December 31, 2012
Led GTM launch for adCenter across agencies and enterprise clients; exceeded year-one revenue targets and won the Global Customer Partner Excellence Award; created GTM assets and messaging scaled across markets; led a team for several months.

Education

Post Graduate Degree in Marketing at The CIM
January 11, 2030 - January 5, 2026
Advanced Certificate in Marketing at The CIM
January 11, 2030 - January 5, 2026
Certificate in Marketing at The CIM
January 11, 2030 - January 5, 2026

Qualifications

BTEC National Certificate in Business and Finance
January 11, 2030 - January 5, 2026
BTEC Diploma in Art & Design
January 11, 2030 - January 5, 2026
AI Ready Marketer
January 11, 2030 - January 5, 2026
Duke of Edinburgh’s Award - Gold
January 11, 2030 - January 5, 2026
Post Graduate Degree in Marketing
January 11, 2030 - January 5, 2026
Advanced Certificate in Marketing
January 11, 2030 - January 5, 2026
Certificate in Marketing
January 11, 2030 - January 5, 2026
BTEC National Certificate in Business and Finance
January 11, 2030 - January 5, 2026
BTEC Diploma in Art & Design
January 11, 2030 - January 5, 2026
AI Ready Marketer
January 11, 2030 - January 5, 2026
Duke of Edinburgh’s Award - Gold
January 11, 2030 - January 5, 2026

Industry Experience

Software & Internet, Education, Healthcare, Professional Services, Telecommunications, Media & Entertainment