Karuna Rai
Dynamic customer service representative with over two years of relevant experience within fast-paced environments.
About
Dynamic customer service representative with over two years of relevant experience within fast-paced environments. Skilled in customer service, process logging, and organization, demonstrated through roles at Chick-Fil-A and Transcom. Successfully improved customer satisfaction by resolving intricate issues while managing bookings and inquiries. Committed to fostering positive client relationships and enhancing service efficiency. Eager to leverage unique skills and experiences to exceed customer expectations and contribute significantly to team success.
- 5 years' experience
- Joined December 2025
Languages
- EnglishFluent
- HindiIntermediate
- LithuanianFluent
Industry experience
- Retail
- Healthcare
- Non-Profit Organization
- Education
- Professional Services
- Consumer Goods
Work experience· 5 roles
Assisted customers with their requests, provided solutions to issues, and ensured a pleasant dining experience. Developed skills in multitasking, problem-solving, and organization, contributing to an efficient workplace.
Cashier duties including taking orders, bagging, and interacting with customers in a fast-paced environment; supported team to meet daily performance goals and ensure order accuracy.
Worked on the Stena Line project handling ferry ticket bookings and resolving lost luggage issues; strengthened communication, problem-solving, and organizational skills.
Education
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