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Dynamic customer service representative with over two years of relevant experience within fast-paced environments. Skilled in customer service, process logging, and organization, demonstrated through roles at Chick-Fil-A and Transcom. Successfully improved customer satisfaction by resolving intricate issues while managing bookings and inquiries. Committed to fostering positive client relationships and enhancing service efficiency. Eager to leverage unique skills and experiences to exceed customer expectations and contribute significantly to team success.…Dynamic customer service representative with over two years of relevant experience within fast-paced environments. Skilled in customer service, process logging, and organization, demonstrated through roles at Chick-Fil-A and Transcom. Successfully improved customer satisfaction by resolving intricate issues while managing bookings and inquiries. Committed to fostering positive client relationships and enhancing service efficiency. Eager to leverage unique skills and experiences to exceed customer expectations and contribute significantly to team success.

Karuna Rai

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Dynamic customer service representative with over two years of relevant experience within fast-paced environments. Skilled in customer service, process logging, and organization, demonstrated through roles at Chick-Fil-A and Transcom. Successfully improved customer satisfaction by resolving intricate issues while managing bookings and inquiries. Committed to fostering positive client relationships and enhancing service efficiency. Eager to leverage unique skills and experiences to exceed customer expectations and contribute significantly to team success.…Dynamic customer service representative with over two years of relevant experience within fast-paced environments. Skilled in customer service, process logging, and organization, demonstrated through roles at Chick-Fil-A and Transcom. Successfully improved customer satisfaction by resolving intricate issues while managing bookings and inquiries. Committed to fostering positive client relationships and enhancing service efficiency. Eager to leverage unique skills and experiences to exceed customer expectations and contribute significantly to team success.

Available to hire

Dynamic customer service representative with over two years of relevant experience within fast-paced environments. Skilled in customer service, process logging, and organization, demonstrated through roles at Chick-Fil-A and Transcom. Successfully improved customer satisfaction by resolving intricate issues while managing bookings and inquiries. Committed to fostering positive client relationships and enhancing service efficiency. Eager to leverage unique skills and experiences to exceed customer expectations and contribute significantly to team success.

Skills

Copywriting

Presentation Design

Web Design

Experience Level

Copywriting

Intermediate

Presentation Design

Intermediate

Web Design

Intermediate

Language

English

Fluent

Hindi

Intermediate

Lithuanian

Fluent

Work Experience

Customer service at Chick-Fil-A USA

May 1, 2023 - August 1, 2023

Cashier duties including taking orders, bagging, and interacting with customers in a fast-paced environment; supported team to meet daily performance goals and ensure order accuracy.

Customer service representative at Transcom

May 1, 2021 - September 1, 2021

Worked on the Stena Line project handling ferry ticket bookings and resolving lost luggage issues; strengthened communication, problem-solving, and organizational skills.

Care taker at Tiny Hands Nepal

August 1, 2018 - April 1, 2020

Caretaker for autistic children, contributing to daily care and support.

Researcher at Child Workers In Nepal

March 1, 2015 - July 1, 2015

Carried out interviews and research after the 2015 Nepal earthquake in Sindhupalchowk district, compiling a report detailing experiences and needs of affected locals.

Customer Service Representative at Chick-Fil-A USA

May 1, 2023 - Present

Assisted customers with their requests, provided solutions to issues, and ensured a pleasant dining experience. Developed skills in multitasking, problem-solving, and organization, contributing to an efficient workplace.