Kateryna Tuhai
I am warm, creatively minded and soft yet ambitious. I genuinely enjoy creating memorable experiences where people feel seen, understood and confident.
About
I am warm, creatively minded and soft yet ambitious. I genuinely enjoy creating memorable experiences where people feel seen, understood and confident. I value small details, a gentle approach and a warm, thoughtful way of connecting with people.
With a background in Law, including both a Bachelor’s and a Master’s degree, I have developed emotional intelligence, confidence, analytical thinking and strong communication. I love connecting with others, understanding their needs, and adding value to positive, supportive, inspiring environments. I gravitate toward roles where kindness, empathy, authenticity, style and personal growth are valued, and I am excited about opportunities in beauty, fashion and creative retail where I can bring energy, clarity and a sense of elegance.
- 3 years' experience
- Joined December 2025
Skills· 2
Languages
- UkrainianFluent
- RussianFluent
- EnglishFluent
- PolishBeginner
Industry experience
- Retail
- Professional Services
- Consumer Goods
- Travel & Hospitality
- Media & Entertainment
Work experience
Delivered warm, personalised customer service across Beauty, Fashion and General Retail, ensuring a positive experience for customers. Multi-skilled flexibility across departments: Beauty, Checkout, Click and Collect, Online Orders and Sales Floor support. Advised customers on beauty and self-care products with product knowledge and a friendly, approachable manner. Used in-store tablets to check stock level, replenish products and visually appealing displays. Took initiative in Visual Merchandising: independently creating gift sets, styling displays. Supported untrained staff by providing gentle guidance and on-the-floor peer training to improve team confidence and performance. Regularly covered different departments and shifts, demonstrating reliability and a strong work ethic.
Education
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