Katharina Kurth

Hosted escape room experiences in New Zealand during a two-month work and travel period, engaging customers and facilitating game flow.

Designed and tested AI prompts to optimize model outputs for diverse use cases. Evaluated AI-generated replies for accuracy, clarity, and adherence to guidelines. Conducted language training tasks to improve NLP model fluency and contextual understanding. Performed image annotation and data labeling to support computer vision training datasets. Delivered professional instructional readings for e-learning and training materials. Provided character synchronization and dubbing for animations. Supported clients with inquiries, order management, and issue resolution. Managed administrative tasks, conducted research, and performed AI testing and feedback evaluation to ensure quality of digital tools.

Led implementation and integration of new CRM software. Oversaw and optimized CRM processes, acted as a liaison among customers, employees, and IT. Maintained updated workflows and documentation. Managed CRM data integrity during company merger. Coordinated employee onboarding and offboarding workflows. Developed and maintained an internal knowledge base to improve efficiency.