Marketing professional focused on healthy lifestyle branding and strategic customer-focused communication. Skilled in social media marketing, creative promotions, live customer service, and collaborative team leadership with a consistent, reliable approach.

Katherine Briceño Monroy

Marketing professional focused on healthy lifestyle branding and strategic customer-focused communication. Skilled in social media marketing, creative promotions, live customer service, and collaborative team leadership with a consistent, reliable approach.

Available to hire

Marketing professional focused on healthy lifestyle branding and strategic customer-focused communication. Skilled in social media marketing, creative promotions, live customer service, and collaborative team leadership with a consistent, reliable approach.

See more

Language

Spanish; Castilian
Fluent
English
Fluent
Italian
Beginner

Work Experience

Audio Visual Ad Production for Social Media
January 1, 2026 - January 1, 2026
Produced audio-visual assets for social media marketing, applying branding and content strategy to support social media presence and campaign development.
Events and Marketing Executive
December 1, 2025 - May 31, 2026
Specialized in graphic arts and visual design for creative campaigns. Worked on promotional content development and visual materials supporting events and marketing initiatives, with skills in creative promotional campaign development.
Specialty Barista at Lot 61, Spinola
June 1, 2025 - April 30, 2026
Worked in a customer-facing service role combining hospitality and product presentation. Provided fast service, maintained product knowledge, and supported team service delivery while staying focused and punctual.
Barista / Cafe Associate at Lot 61, Spinola
June 1, 2025 - April 30, 2026
Delivered high-quality customer service in a specialty cafe, prepared beverages, and contributed to a positive guest experience.
Marketing Manager at DMC Alliance, Sangiljan Sales Support
March 1, 2025 - November 30, 2025
Managed marketing activities and coordinated communication for customer service and sales support. Delivered customer-facing service with a friendly, smile-based approach, handling chats/emails/video calls and providing product knowledge. Planned and supported sales promotions and service activities, focusing on strategic planning and effective team communication.
Bottega Vecchia at Brunch / Restaurant Manager
January 1, 2024 - March 31, 2025
Managed service operations with responsibility for team communication and customer service delivery. Led coordination across different people to ensure successful daily service outcomes.
Restaurant Manager at Bottega Vecchiarelli & Brunch Bunch, Pembroke
January 1, 2024 - March 31, 2025
Led teams, ensured exceptional dining experiences, and oversaw daily operations in a busy Maltese restaurant, focusing on service quality, upselling, and customer satisfaction.
Customer Service at Banco de la República, Colombia
January 1, 2022 - November 30, 2022
Provided live remote customer service by offering advice, handling chats/emails, and giving feedback to support customer needs.
Sales Support / Sales Agent at GDA Global Alliance, San Giljan
January 1, 2022 - November 1, 2022
Supported sales activities, provided customer service, and facilitated client communications; contributed to promotions and product knowledge.

Education

Add your educational history here.

Qualifications

Industry Experience

Media & Entertainment, Professional Services, Retail, Education, Telecommunications